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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

5 star service

Service has been amazing from the beginning and couldn't recommemd it enough to family and friends Reviewed on: 25th April 2024

Unbelievable customer service.

Unbelievable customer service. Best help possible and I also want to win the grand Reviewed on: 25th April 2024

The experience has been simple and quick.

The experience has been simple and quick.. i thought i would never get the finance as my credit score is poor.. had no issues.. thanks.. frg Reviewed on: 25th April 2024

Decent customer service from informed and helpful st...

Decent customer service from informed and helpful staff Reviewed on: 25th April 2024

Very helpful and great rates.

Very helpful and great rates.Woll definetely use them again in near future Reviewed on: 25th April 2024

Fair prices, and fantastic customer service.

Fair prices, and fantastic customer service. Easy to make changes online, but if you require help the team are friendly and go the extra mile to help you resolve any issues. Reviewed on: 25th April 2024

Very easy to apply and very friendly service

Very easy to apply and very friendly service Reviewed on: 25th April 2024

Repeating customer

I have been a customer for a while now and anytime I’ve needed to get something it’s never been a problem Reviewed on: 25th April 2024

First time having finance first response were amazin...

First time having finance first response were amazing from start to finish. Friendly and very helpful staff Reviewed on: 25th April 2024

Went above and beyond to help me secure a new van fo...

Went above and beyond to help me secure a new van for my business looking into the future and not my past thank you Reviewed on: 25th April 2024

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