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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Fantastic couldn't ask for more helped me all the wa...

Fantastic couldn't ask for more helped me all the way to getting my new car thank you . Reviewed on: 25th April 2024

Very professional, reliable and friendly team.

Very professional, reliable and friendly team. We are happy to rely on them for a second time! Never been let down. Reviewed on: 25th April 2024

Happy happy

It was nice and easy and very quick Reviewed on: 25th April 2024

Very simple to deal with.

Very simple to deal with. Easy process from start to finish. Quick responses to any of my queries. No messing about and no faff. Staff I dealt with were thorough and helped me along the way. Happy to recommend to anyone looking for car finance. Reviewed on: 25th April 2024

Good value for money

Have never had an issue with them. Luckily I’ve not had to call them and make a claim but I’ve had family who have and the process is so easy to do! Such good value for money too Reviewed on: 25th April 2024

Smooth experience from start to finish.

Smooth experience from start to finish. Reviewed on: 25th April 2024

I was struggling to get finance and first response a...

I was struggling to get finance and first response accepted my finance for a car, so I would 10/10 recommend Reviewed on: 25th April 2024

First Response Finance have been very helpful to me...

First Response Finance have been very helpful to me in getting me finance this is my second finance with them Reviewed on: 25th April 2024

They are so helpful and caring.

They are so helpful and caring. It really feels like they listen and understand you. I couldn't have opted with a better car finance provider. Reviewed on: 25th April 2024

Friendly

Very welcoming , very well informed advisors , and most of all very good to deal with Reviewed on: 25th April 2024

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