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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Excellent treatment from customer service and staff!

Excellent treatment from customer service and staff! Reviewed on: 25th April 2024

fabulous communication, never had any issues if i ev...

fabulous communication, never had any issues if i ever needed to get into contact it was very easy and staff were always lovely Reviewed on: 25th April 2024

excellent service

quick and simple application online. fast response and very helpful and friendly customer service team Reviewed on: 25th April 2024

First response first class.

Great experience with first response, I’m on my 3rd vehicle financed with the team, always a great friendly experience, first response = first class. Reviewed on: 25th April 2024

Can't fault them at all top services

Can't fault them at all top services Reviewed on: 25th April 2024

Great company, good commun and excellent cust...

Great company, good communication and excellent customer service Reviewed on: 25th April 2024

Really helpful on the phone and they approved me ver...

Really helpful on the phone and they approved me very quickly Reviewed on: 25th April 2024

Excellent company

Was easy to apply clear and simple to understand and good rates. Reviewed on: 25th April 2024

First Response helped me lower my monthly payments

I had a poor credit score and First Response helped me get a newer car and lower my monthly payment by over £150 Reviewed on: 25th April 2024

great service great people, easy to deal with and qu...

great service great people, easy to deal with and quick and polite communication Reviewed on: 25th April 2024

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