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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Excellent company

Excellent customer service, very friendly, always on hand to help customers. The company keeps u up to date at all times Reviewed on: 11th August 2022

Easy, quick and helpful

When contacting First Response Finance about car finance they made me feel at ease and the details and documentations was quickly dealt with on their end. They were very helpful and informative and working with me to find a solution that best suit me. It took the hassle out of getting a car. Reviewed on: 11th August 2022

Amazing company! So helpful

Absolutely love this company, if ever in a difficult position to pay on the date due they give so much support & help. Reviewed on: 11th August 2022

Mrs Daria

Thank you for the financial loan, I received my car quickly. Reviewed on: 11th August 2022

Great service

Struggled to find finance and these helped me out to get me on the road with a new car Reviewed on: 11th August 2022

Verry easy

Verry easy to apply and helpful Reviewed on: 11th August 2022

Excellent client approach

I was very worried if I would be accepted but it went well, quite quickly and I’ve got positive feedback “ you are accepted”. I am 1,5 year with them no any issues or problems. Reviewed on: 11th August 2022

Great

Very easy and good too talk to and very willing to help Reviewed on: 11th August 2022

The best vehicle finance company for people with past credit problems

I have been a customer since 2016 and I am now on my fourth vehicle agreement with them. They have always helped me out and resolved any issues or concerns I've had with any vehicle purchase, I fell behind a few times with payments and they helped me get back on track again. Thier system is pure class in every aspect. Reviewed on: 11th August 2022

Amazing experience

For someone who couldn’t get a car on finance first response accepted me first time I applied and customer service helped me though every step of the way I couldn’t fault them in anyway Reviewed on: 11th August 2022

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