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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Friendly and helpful

First response have been nothing but helpful with my finance. They are also very friendly and do not judge on financial circumstances, we are treated the same as everyone. Nothing is ever to big for them to sort Reviewed on: 11th August 2022

Perfect

Alway professional and easy to talk to Reviewed on: 11th August 2022

hassle free and quick

I looked at the motorcycle I wanted applied for finance over the phone picked up my bike following Saturday Reviewed on: 11th August 2022

Life after FRF will never be the same.

I crawl out helplessly for my sword, but it's kicked away by a blackened armoured foot. I struggle to flop onto my back and see the demon before me. An amalgamation of my financial freedom, debt incarnate. Ugly and unpredictable. It chuckles evilly to itself as he toys with what's left of my savings account energy. "Any last words, you pitiful worn?" It barks out loud. I meet it's cold gaze. "I summon the light of First Response Finance!" I cry over the pain of battle. A blinding light causes us both to shield our eyes with our forearms, a figure appears. A valkyrie warrior ready to take me to valhala? It wears piercing gold armour and carries a mace and off set with a shield in its other hand. The angle strikes the demon before its even addressed its attacker. The demon is flown back with the fore. The warrior princess marches forward. "This mortal is under our financial protection!" It's voice sounds like several tones speaking in unison. "Leave this place, fiend of financial uncertainty!" It raises a gauntleted arm and crashes the mace down hard on the demon, that evaporates into thousands of shreds of singed paper. I watch this spectacle through blured vision as the warrior approaches me and I fall into the unforgiving darkness of unconsciousness. Knowing that my financial freedom is assured. Reviewed on: 11th August 2022

Professional and mature response.

Not my first choice but passed over to them by dealer's prime lender. My credit score was dented by some recent life events - and First Response stepped-up for me. They called at the time they said they would. They gave me the opportunity to make my case and showed themselves to be empathetic to my needs. They researched the vehicle I was buying and explained how it was a better deal than the 50/50 choice I thought I was taking. Interest was tailored to my circumstances - all in all, a considerate lender. Paperwork all online, no hassle or badgering - a well-presented and mature response. Reviewed on: 11th August 2022

Very good service, attentive, correct.

I am a first time customer and I hope they continue to be so attentive and correct. Reviewed on: 11th August 2022

Excellent service,fast,good with custemers.

Had 2 cars with them now. And I've always had excellent service from them.my 2nd car which I've got now was sorted on finance in 1 day.they are truly really that good.and say thank you to them. Reviewed on: 11th August 2022

Profesional

Bery profesional service help with work papier Reviewed on: 11th August 2022

Amazing from first contact

Applied online straight forward, with clear yes or no, and when approved they let you know straight away how much they will lend so makes looking for a car very easy as you already know your budget, they have a large list of garages to choose from. There after car is also outstanding was in a accident and Contacted them straight away and while I was waiting to find out if car could be fixed they stayed in touch and were happy to deal with insurance and garage if I didn't feel upto it, thankfully car was fixed and carried on as normal but would definitely recommend as a straight forward helpful company Reviewed on: 11th August 2022

Quick and easy to apply

My finances was approved really quickly after I submitted my documents within 2-3 days every thing was done and the good thing is I m getting paid fourth night and they agreed to take the payments every 2 weeks that's wad great Reviewed on: 11th August 2022

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