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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Couldn't be more helpful

The staff who work for here are brilliant. They find the best deal for you. Ive used them on my last two car's. Im have ms so at times dealing with companies i get all flustered and feel as though they are taking me in circles. But not with the people ive spoken to with first response. I understood everything they were saying and doing, i understood how the finance would work because they took the time to break things down for me in a non demeaning manner. Which meant everything to me. They made the whole process so simple that i don't even have to worrry about the direct debit coming out on the wrong date or something. As it's set up to come out on the same date i recieve my pip and is paid before i even wake in the morning. Highly recommend this company if you're looking for car finance Reviewed on: 11th August 2022

Vote

This company was great and very understanding Reviewed on: 11th August 2022

Quick, easy car Finance.

Great experience, really nice staff who deal with everything in a timely manner. They keep you updated and let you know straight away if you are accepted. Would recommend to family and friends. Reviewed on: 11th August 2022

Reliable and efficient

I've been a regular customer now for 10 years and have never had any problems with first response they are always easy to deal with and go out their way to help you deal with the car dealership. Reviewed on: 11th August 2022

Excellent service

My experience with this company has been excellent. They go above and beyond to help customers and potential customers from start to finish. Staff are extremely friendly and always polite. Reviewed on: 11th August 2022

Very professional

The best way to secure car finance if you have a bad credit score. They would help tailor the credit to your requirements. I would recommend them to anyone that's struggling. Reviewed on: 11th August 2022

Customer service and experience

When I was out to frost response finance the company went above and beyond to make me feel at ease and they where really helpful , I would also like to say how much I appreciate what they have done for me whilst choosing first response finance . Reviewed on: 11th August 2022

Fantastic company

Very easy and so helpful throughout... Excellent customer service. Reviewed on: 11th August 2022

Amazing

Thankyou for an amazing finance deal as so promt, a great company to deal with. Reviewed on: 11th August 2022

Friendly company

Excellent company easy to apply and sort out any problems that arise excellent company Reviewed on: 11th August 2022

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