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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

Excellent

Excellent company, very easy and great customer service A+ Reviewed on: 11th August 2022

Perfect

I have used this company for a few years, I get offers from other companies but always decline them as I know from these guys I will get first class, personal service. They are a force to be reckoned with in the financial market Reviewed on: 11th August 2022

Brilliant service

Absolutely fantastic service always willing to help never keep you to long fantastic service Reviewed on: 11th August 2022

like borrowing money from your mum

Easy payments, no nasty letters, pay more when you want and less if your going through a bad patch. What's not to like... Reviewed on: 11th August 2022

Was very quick and very help full

They were easy to talk to helped with all my questions Reviewed on: 11th August 2022

Professional and friendly service

I have been dealing with First response for quite a few years now and they are a fantastic finance company to deal with they are happy to help when you have difficulties when unexpected situations arise and when talking on the phone you are made to feel like a valued customer alway warm and friendly Reviewed on: 11th August 2022

Good company, very helpfull

Good company, everything what I need, always happy to help, I will recommended to my friend Reviewed on: 11th August 2022

Absolutely fantastic

I don’t have the best credit rating, first finance gave me a chance and I have been with them 3 years now and on second car. They made it easy to swap car and kept the payments down. I know have the car I have always wanted and I know if I need to ask anything regarding my finance. I can ring and get through to an human within seconds of ringing and have my query dealt with really a great company and would recommend them time and time again Reviewed on: 11th August 2022

Always willing to help.

The company always had the information I needed, they are quick to reply to my questions no matter how unimportant or important they are. Excellent customer service. Reviewed on: 11th August 2022

Brilliant

I struggle with bad credit and was in bad need of a car after been turned away by numerous people first response actually took me on they was quick and very efficient Reviewed on: 11th August 2022

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