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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6931 reviews)

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4.94

Based on 6,931 reviews, last reviewed 5th Mar 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

Very easy to setup with great customer care. Reviewed on: 13th August 2021

One size does not fit all

They are prepared to listen and understand my circumstance when other finance companies turned me down for a car loan. Have been with them for more than a year now with a second loan arranged and always payment on time. Reviewed on: 11th August 2022

Amazing

From start to finish first finance helped me all the way they where very helpful I will be using them again Reviewed on: 11th August 2022

Fantastic service

I can't say enough good things about them. Fantastic service, friendly, helpful, professional and the whole process was extremely easy. Highly recommend Reviewed on: 11th August 2022

100% satisfied customer

Fantastic company helped me every step of the way. Had a few issues with the first car I got and had to back it, they didn’t hesitate to cancel my plan refund my money and then supported me until I found the right car. I experienced wonderful customer service with very helpful and friendly staff all of the way. Would highly recommend to anyone wanting to finance a car. Reviewed on: 11th August 2022

First response

Had issues with my mortgage payment affecting my credit score, first response were excellent in understanding my specific issues, easily the best car finance to use and speak to, just simply fantastic. Reviewed on: 11th August 2022

Legends

They were brilliant sorting out all the processes quickly and smoothly Reviewed on: 11th August 2022

Car finance

I have never had car finance before but first response finance were very good with explaining everything and informing you along the way very easy to talk to as well so I would definitely recommend them. Reviewed on: 11th August 2022

First class

Super easy to work with and very pleasant advisors Reviewed on: 11th August 2022

Excellent company used a few times

Excellent company very helpful team and very understanding I’ve used these for 3 cars now the last was a gift for my dad and never had any issues at all with them I’ve recommended to friends and family who have also joined this company will never use any other company again thank you all so much Reviewed on: 11th August 2022

Excellent company

Just an over all great company help people with not the best credit without any judgment fewat people very helpful Reviewed on: 11th August 2022

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