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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (8001 reviews)

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very good company

Very easy to talk to, replied in minutes, willing to do things to help, app easy to use and understand Reviewed on: 5th June 2026

Reply from First Response Finance Thank you! Response date: 5th June 2026

I have financed 3 cars over the past ten years with...

I have financed 3 cars over the past ten years with first response and wouldn’t go anywhere else . We trust them and their understanding during lockdown was kind and thoughtful. They relived the stress . Reviewed on: 5th June 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours! We hope you're happy with your new car. Response date: 5th June 2026

Excellent service customer service brilliant

Excellent service customer service brilliant Reviewed on: 5th June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 5th June 2026

Easy and stress free process my advisor stayed in co...

Easy and stress free process my advisor stayed in contact throughout making sure I got everything I wanted Reviewed on: 5th June 2026

Reply from First Response Finance Thank you! Response date: 5th June 2026

Company good and low payments for what u need or...

Company good and low payments for what u need or budget Reviewed on: 5th June 2026

Reply from First Response Finance Thank you! Response date: 5th June 2026

The staff at First Response, understood my financial...

The staff at First Response, understood my financial situation as having poor credit history meant I got lots of declines so I was at the brink of giving up on ever being able to drive a new Car. Thanks to first Response finance they got me approved and paid out promptly for my New Mercedes Benz AMG convertible which I have thoroughly enjoyed especially in this great weather lately.. Thank you First Response Finance Reviewed on: 5th June 2026

Reply from First Response Finance Thank you! We hope you're happy with your new vehicle. Response date: 5th June 2026

Friendly finance

It was easy and stress free . They went through everything about the finance and made sure I was sure of it's affordability Reviewed on: 5th June 2026

Reply from First Response Finance Thank you for the four-star review! Response date: 5th June 2026

Exceptional customer service

Their customer service support is really exceptional. They are with you every step of the way Reviewed on: 5th June 2026

Reply from First Response Finance Thank you for the five-star review! Response date: 5th June 2026

good experience with their dealing and their staff

good experience with their dealing and their staff Reviewed on: 5th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 5th June 2026

Applied for finance, very helpful and polite from th...

Applied for finance, very helpful and polite from the start till end. Will definitely use them again. Talked me through everything if I didn't understand they didn't make me feel silly were patient and kind. Reviewed on: 5th June 2026

Reply from First Response Finance We’re happy that we could help you! Response date: 5th June 2026

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First Response Finance: Car finance reviews

151% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Best car finance provider 2025

First Response Finance Car finance reviews (8001)

I have used first response for years,no hassle and e...

Very good company

I have financed 3 cars over the past ten years with...

Excellent service customer service brilliant

Easy and stress free process my advisor stayed in co...

Company good and low payments for what u need or...

The staff at First Response, understood my financial...

Friendly finance

Exceptional customer service

good experience with their dealing and their staff

Applied for finance, very helpful and polite from th...

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