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First Response Finance: Car finance reviews

4.94
Based on 6,931 reviews, last reviewed 5th Mar 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026
Aiden wilox's avatar
Aiden wilox

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6931)

Review of the First Response Finance, Car finance:

Great experience

5
Very easy to setup with great customer care. Reviewed on: 13th August 2021

Overall great

5
Been with them for years would highly recommend, fast response times and helpful Reviewed on: 11th August 2022

A great company

5
From start to finish of purchasing 3 cars through them was hassle free .Will definitely be using them again . Reviewed on: 11th August 2022

Great service

5
Very polite friendly staff who go above and beyond to help Reviewed on: 11th August 2022

Easy, simple and Convenient

5
My application for car finance flowed smoothly with customer friendly attendants and simple understandable language being used. The services provided was very considerate and patient in all aspects .Being a foreigner ,the interaction by the stuff was proffessional,friendly and top class. Reviewed on: 11th August 2022

Excellent service

5
Absolutely 1st class service from start to finish would definitely recommend to family and friends Reviewed on: 11th August 2022

Excellent service

5
First class service on phones and very helpful when things go wrong Reviewed on: 11th August 2022

Friendly service

5
My credit wasn't that great but first response finance has helped me too times now and have recommended them to my sister and thay said yes to her too Reviewed on: 11th August 2022

Quick and easy

5
Picked how much and how long to fiance my car no problems or worries and quick response Reviewed on: 11th August 2022

Car Finance

5
This financial group are the best i have dealt with them for nearly 10 years and have financed 3 cars with them. I keep going back because they are customer oriented and if yiu have problem they deal with it straight away. Reviewed on: 11th August 2022

Great service

5
Super quick, I had a decision within an hour and it was easy to upload my documents. I was able to collect my car the next day. Really great, easy service Reviewed on: 11th August 2022