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First Response Finance: Car finance reviews

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4.87

Based on 8,001 reviews, last reviewed 29th Jul 2026

151% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

3%

0%

0%

0%

Latest highest rating:

5

Was so quick easy and smooth sailing couldn’t be hap... Was so quick easy and smooth sailing couldn’t be happier choosing first choice, and look forward to working with them in the future Reviewed on: 29th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (8001)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Need a car quick, had all finance sorted within an h...

5

Need a car quick, had all finance sorted within an hour Reviewed on: 11th July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 13th July 2026

The whole process was quick and simple

5

The whole process was quick and simple Reviewed on: 10th July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 13th July 2026

Very easy helpful and car was sorted very quickly hi...

5

Very easy helpful and car was sorted very quickly highly recommended Reviewed on: 10th July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 13th July 2026

Good easy communication understanding staff

5

Good easy communication understanding staff Reviewed on: 10th July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 13th July 2026

Quick to respond, excellent customer service, transp...

5

Quick to respond, excellent customer service, transparency,excellent communication Reviewed on: 10th July 2026

Reply from First Response Finance That's great to hear, thank you! Response date: 13th July 2026

Mad to get MP and Citizens advice involved as they d...

1

Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

Reply from First Response Finance Hi Lauren, Thank you for taking the time to leave feedback. We're sorry to hear that you feel we have not supported you appropriately. Supporting customers in vulnerable circumstances is something we take very seriously, and we'd like the opportunity to understand what has happened and review your experience. For your privacy, please contact us directly so we can investigate your concerns further by calling 0115 946 6368 or emailing [email protected]. Take care, First Response Finance. Response date: 16th July 2026

Fullfill ur requirements

5

They always giving good deals according to requirements. Reviewed on: 10th July 2026

Reply from First Response Finance We’re happy that we could help you Mandeep! Response date: 10th July 2026

Easy to apply, great help when phoning with issues

5

Easy to apply, great help when phoning with issues Reviewed on: 10th July 2026

Reply from First Response Finance We’re happy that we could help you Christopher! Response date: 10th July 2026

Great finance coy

5

I have used first response finance for about 10yrs they are always very helpful and are always there to help you Reviewed on: 9th July 2026

Reply from First Response Finance It's great to see that you're a returning customer of ours Derek! We hope you're happy with your new vehicle. Response date: 10th July 2026

They made my dream come true.

5

They made my dream come true. Really professional, thoughtful and they always responded quick to any requests Reviewed on: 9th July 2026

Reply from First Response Finance That's great to hear, thank you Elena! Response date: 10th July 2026

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