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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7979 reviews)

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4.88

Based on 7,979 reviews, last reviewed 13th Jul 2026

50550% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The experience was fast and easy The experience was fast and easy Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7979)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Paclo

Easy and quickly you can buy car from credit Reviewed on: 11th August 2022

Great Service

Fantastic service from day one. No problems. These will always get my vote. Reviewed on: 11th August 2022

Happy customer

Amazing from start to finish, and this is the second time using this company. Reviewed on: 11th August 2022

Just fantastic.

I know my credit isn’t perfect. And I don’t need reminding. These guys guided me through the process of buying a car with care and compassion, taking time to make sure I got the right car, even though it meant going the extra mile. The payments were affordable, and they made sure that all was further down the line. Just ace! Reviewed on: 11th August 2022

First class customer service

I’d been looking for a specific car to carry my four grand children in. The first 2 cars I found turned out to have lots of mechanics issues and First Response undid the finance on them with no problem at all. All the way through they reassured me that everything would be sorted out and it was. It really was a weight off my mind at such a stressful time. Every operator I spoke to was up to date with my case and had just the right advice for me. I was really impressed. Reviewed on: 11th August 2022

Great service

Great service and aftercare team 10 out of 10 Reviewed on: 11th August 2022

Great company

Been with first response two times now and each time has been a outstanding with communication and customer service 5 stare every time couldn't help you enough and will be using them again.. Reviewed on: 11th August 2022

Ve4y good

Very good jdbdjdbdid djdbdjd dj hudhddj Reviewed on: 11th August 2022

Simply Brilliant

A simply brilliant company, I’m working hard to improve my credit and have used First response twice so far to finance a car. I have found them to be reliable, efficient, friendly and completely hassle free. They even sent me a huge Dairy Milk with my name on as an Easter Treat!! Just a fabulous company and a joy to deal with. Reviewed on: 11th August 2022

10 out of 10

Excellent customer service and support. Reviewed on: 11th August 2022

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