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First Response Finance: Car finance reviews

4.88
Based on 7,964 reviews, last reviewed 10th Jul 2026
49850% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy to apply, great help when phoning with issues Easy to apply, great help when phoning with issues Reviewed on: 10th July 2026
Christopher g's avatar
Christopher g

Latest lowest rating:

1

Avoid them at all costs, bad customer service. Avoid them at all costs, bad customer service. Reviewed on: 9th July 2026
Michael G's avatar
Michael G

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7964)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Amazing company Happy Customer

5
First response is a very helpful, understanding, friendly company always willing to help and advise as a long standing customer it is like dealing with family and close friends. Reviewed on: 23rd July 2022

Excellent service and aftercsre

5
Fantastic help and the support staff in my experience have also been fantastic where the dealership wouldn’t budge on a repair First Response got them to do it! Reviewed on: 23rd July 2022

Very happy customer

5
Excellent customer service and great communication Reviewed on: 23rd July 2022

Fantastic finance company.

5
First off they were very straightforward and explained everything to me. Very friendly to talk to about any problems. Scottish based call centre so you always have someone you understand to talk to. Message alerts about date changes ahead of time. I will definitely use this car finance company again I've had a brilliant experience with them. Reviewed on: 23rd July 2022

Great company

5
First response are a great company to deal with Reviewed on: 23rd July 2022

Great company

5
I would highly recommend this company fantastic service excellent staff can't do enough for you Reviewed on: 23rd July 2022

Excellent service

5
I was put on to these guys by the garage who I got my car from. I've always had bad credit so didn't hold out much hope of getting any finance. I spoke with first response on the phone about my situation, and needless to say they couldn't help me enough. They talked me through my options and came to an affordable monthly payment plan. Nothing was too much trouble and communication was excellent through out the whole experience, from speaking to people on the phone to using the app, everything is spot on! Reviewed on: 23rd July 2022

Car finance

5
Very good costumer service,also everything is clear and easy understandable online. Reviewed on: 23rd July 2022

Great finance

5
Wouldn't have been able to get a car Reviewed on: 23rd July 2022

customer for years and never disappointed with service iv received

5
Great service always happy to help in any situation Reviewed on: 23rd July 2022