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First Response Finance: Car finance reviews

4.88
Based on 7,814 reviews, last reviewed 29th Jun 2026
85300% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026
Mark Bell's avatar
Mark Bell

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Review First Response Finance: Car finance now

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First Response Finance Car finance reviews (7814)

Been brilliant im actually on my second vehicle within there customer service is amazing

5
Brilliant in every way never been unhappy with the service provided Reviewed on: 22nd July 2022

Loan made simple

5
Applied for car loan and was taken through the whole process with help on line and email simple and quick Reviewed on: 22nd July 2022

Brilliant

5
Brilliant and excellent and very easy to pay back and work with you Reviewed on: 22nd July 2022

Outstanding company!!!

5
First response helped me secure the van of my dreams with not the best credit due to not really having any credit so a massive thank you to them and I would advise anyone needing help purchasing a vehicle get on to first response they are exceptional at what they do, so easy and so great to work with they really are the best in the buisness. Thanks again guys! Reviewed on: 22nd July 2022

Awesome

5
Awesome, always friendly customer service and very personable and reward loyalty with better deals if you have never defaulted on previous finance. I've never had to wait in a queue on the phone either. Awesome company. Reviewed on: 22nd July 2022

Awesome customer service

5
They were very helpful from the start. They spoke to you and helped rather than just looking at numbers. They truely do think about the customers when helping them. Reviewed on: 22nd July 2022

They have helped me with more than 1 car and even allowed me to pay the old car off and allowing me to get another car

5
When ever I spoke to them they have done everything and helped out where ever they was able to making life easier and the process simple Reviewed on: 22nd July 2022

Top Finance company

5
Amazing company! Easy to deal with and great customer service team! Second time having finance with them with absolutely no problems. Highly recommend Reviewed on: 22nd July 2022

A great company!

5
This is a great company. They are honest, loyal and understanding. They helped me through some financial difficulty and we’re kind to me in a stressful situation! Reviewed on: 22nd July 2022

Professional, loyal, honest

5
I struggled to maintain finance due to a bad credit rating that was down to false reporting, FRF were really understanding and took this into consideration, they went above and beyond to make sure I was satisfied. Amazing company, great customer service, highly recommend!! Reviewed on: 22nd July 2022

Review First Response Finance: Car finance now

Help others make smarter decisions by sharing your own experience. Write a review