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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6932 reviews)

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4.94

Based on 6,932 reviews, last reviewed 31st Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Car Finance

Always had a good experience whenever I contact first response finance. Very good customer service. Reviewed on: 22nd July 2022

Great service! 100% recommend

I was struggling to find finance with a good APR rate but then found first response finance. Really helpful and great customer service. Would definitely recommend Reviewed on: 22nd July 2022

Best company

Had a problem with a vehicles engine blowing up while under warranty and first response was amazing with helping dealing with the situation and setting up the next vehicle all within a few days. 11/10 Customer service would recommend Reviewed on: 22nd July 2022

5 star

Fast reply, professional, very helpful and reassuring. Reviewed on: 22nd July 2022

Brilliant and understanding financial services

Very helpful and understands customers situation and always willing to help Reviewed on: 22nd July 2022

Best company for finance

Was great speaking to the staff and getting thing done very quickly Reviewed on: 22nd July 2022

Amazing

My experience with first response has been amazing. I have had multiple cars and all with problems but without first response i could not of continued to help with fixing and getting to the problem and getting a new car. Will 100% be staying with them for the long run Reviewed on: 22nd July 2022

Great service

I couldn’t recommend them enough I had a hitch with my finance and they went out of there way to sort it I now have a car that I absolutely love Reviewed on: 22nd July 2022

Great company to deal with

I have used this company to buy my last two cars they are a good company to deal with and very helpful if you have to call them Reviewed on: 22nd July 2022

First Class

Brilliant from start to finish, really professional, helpful and take the time to look at your current situation. Would recommend First Response to anyone looking for car finance. Reviewed on: 22nd July 2022

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