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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7989 reviews)

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4.87

Based on 7,989 reviews, last reviewed 16th Jul 2026

33933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant service

Fast and simple great service with a friendly and efficient customer experience Reviewed on: 23rd July 2022

Amazing service

Great service very straight forward someone was always there to keep me write very helpfully would recommend them to all my friends and family Reviewed on: 23rd July 2022

Hassle free

No issue smooth transaction, deal sorted in less than 48 hours and drive away Reviewed on: 23rd July 2022

Friendly finance

Had wonderful experience with first response very friendly and helpful all was explained in layman's term so could fully understand what was needed and expected would have no hesitation in recommending this company to friends and family Reviewed on: 23rd July 2022

Above and beyond

Was with First Responce for many years before changing car and put with another provider. After numerous problems with that car I cancelled the agreement and managed to get back with First Responce who was happy to look what they could do to help me Reviewed on: 23rd July 2022

Amazing company Happy Customer

First response is a very helpful, understanding, friendly company always willing to help and advise as a long standing customer it is like dealing with family and close friends. Reviewed on: 23rd July 2022

Excellent service and aftercsre

Fantastic help and the support staff in my experience have also been fantastic where the dealership wouldn’t budge on a repair First Response got them to do it! Reviewed on: 23rd July 2022

Very happy customer

Excellent customer service and great communication Reviewed on: 23rd July 2022

Fantastic finance company.

First off they were very straightforward and explained everything to me. Very friendly to talk to about any problems. Scottish based call centre so you always have someone you understand to talk to. Message alerts about date changes ahead of time. I will definitely use this car finance company again I've had a brilliant experience with them. Reviewed on: 23rd July 2022

Great company

First response are a great company to deal with Reviewed on: 23rd July 2022

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