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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7964 reviews)

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4.88

Based on 7,962 reviews, last reviewed 9th Jul 2026

49750% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They made my dream come true. They made my dream come true. Really professional, thoughtful and they always responded quick to any requests Reviewed on: 9th July 2026

Latest lowest rating:

1

Avoid them at all costs, bad customer service. Avoid them at all costs, bad customer service. Reviewed on: 9th July 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7964)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent company

I have delt with this company on a few occasions now and wouldn't go anywhere else. They give excellent customer service/care, quick responses, very helpful and attentive but the best thing about them is their friendly and welcoming attitude. Financing can be overwhelming and stressful with all the paperwork ect but their easy to manage portal and quick to answer phone line makes it a smooth transaction for me as the customer. Reviewed on: 23rd July 2022

Excellent

Friendly, honest and kept me up to date during the whole process. When the dealer I was buying from wasn’t on their list of dealers they work with, this was soon rectified. The online portal is user friendly and an excellent way of checking process and providing documents Reviewed on: 23rd July 2022

Helpful

Very helpful, sent me letters & emails to update me. Financed me a car very quickly, the process was amazing. Highly recommend Reviewed on: 23rd July 2022

Good all rounder

Kept upto date Easy to use and contact Quick decision Reviewed on: 23rd July 2022

Customer service

Second to nine service. Friendly, quick at dealing with my application. No hassle Reviewed on: 23rd July 2022

The best

Helped me out with everything I needed and gave me excellent advice i even renewed with them for another car excellent company Reviewed on: 23rd July 2022

Exceptional customer service!

First car finance were so helpful when my family of 3 grew to 4, and we couldn't all fit in our little car. We needed something bigger immediately and first car finance were there to help get us the family car we needed so going places and 'the big shop' were a pleasure not a chore. The flexibility of repayments is great too. All the staff have been so friendly. Great business and excellent customer service. Reviewed on: 23rd July 2022

Fast simple and efficient

From one phone in the afternoon and few emails next morning and all sorted… brilliant Reviewed on: 23rd July 2022

Amazing company

I’ve had 2 cars through this finance company. Never had a single issue everyone is so helpful on the phone when needed. My finance term for both cars has been so easy to sort and not one thing is a bother with the staff. Fantastic company to go through. Reviewed on: 23rd July 2022

Very helpful service without being pushy towards a sale

When I was looking to purchase my car I had a couple of options and when I changed my mind on one of the cars First Response helped me see how much I could get in finance, how much it would cost a month and also we’re happy to work with a garage that they had not before so I could get the exact car that I wanted rather than one similar to it. Reviewed on: 23rd July 2022

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