Smart Money People Logo

First Response Finance: Car finance reviews

4.94
Based on 6,932 reviews, last reviewed 31st Mar 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026
Carolin s's avatar
Carolin s

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026
Steve K's avatar
Steve K

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Fantastic

5
I have financed two vehicles over the last few years, they are helpful, friendly and easy to deal with, I would be very happy to use again, and would also be very happy to recommend to anyone. Rob. Reviewed on: 22nd July 2022

Very good service

5
Had no trouble everything was very fast getting done Reviewed on: 22nd July 2022

Brilliant company

5
Very fast and very stress free, never had any issues and been with them a year now. Reviewed on: 22nd July 2022

Great company

5
Great company to do business with.i had a fault with my car I bought from dealer.dealer wouldn't sort it.but first response sorted and paid me for fault. Reviewed on: 22nd July 2022

Brilliant company nice friendly staff

5
As above nice friendly company nice staff easy to sort out finance Reviewed on: 22nd July 2022

Helpful and trust worthy

5
I was looking for a car and no company would take me on due to my bad credit and thanks to first response for taking me on and i have passed other people on to them Reviewed on: 22nd July 2022

Excellent service very straight forward.

5
I was so relaxed throughout the process. With average credit it was very easy to apply and got accepted straight away. This is my forever finance company. Reviewed on: 22nd July 2022

Easy from start to finish

5
Polite friendly approachable reliable Reviewed on: 22nd July 2022

Professional, Efficient service

5
Very pleased with the service I received from the start. I was contacted very quickly after applying to determine my affordability rather than the company relying on erroneous computer algorithms and predictions. I was guided through the process seemlessly and professionally. Upon approval, the car finance was sorted out within minutes! Fantastic service. All the info I needed provided upfront, no nasty surprises, warm, polite staff! Four months on and everything is going well. I definitely recommend Reviewed on: 22nd July 2022

Very efficient and friendly

5
Quick, Efficient and Friendly. Always ready to help with any questions I had. Very straight forward process. Easy to understand. Reviewed on: 22nd July 2022