Write a review

Go to business site

First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6932 reviews)

View other First Response Finance products

4.94

Based on 6,932 reviews, last reviewed 31st Mar 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was considered for the Car finance with no complic... I was considered for the Car finance with no complicated questions or forms even though my credit score was poor..Bravo and thank you for helping peop... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6932)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Good knowledgeable staff

Bought my new van the advisor was brilliant and had all digital paper work sorted in no time , really pleased. Reviewed on: 22nd July 2022

Quick, easy and friendly

First response finance are amazing. Even having problems with finance companies in the past and not having the best credit score, all I had to do was fill in a form and I got a phone call back the same day. After a few questions about my credit history and some fantastic customer service from them, I was all set. They even let me adjust the amount I was asking for hassle free. The best thing about them is they have a call back system online, where you request a call back it it allows you to pick a time best for you and they always called on time. Reviewed on: 22nd July 2022

Supportive and best value

Fist finance have been extremely supportive and helpful, especially with finding me the best rates and offers for the vehicle of my choice. It is certainly someone that I will be using again in the future. Reviewed on: 22nd July 2022

Motorbike Finance

Very quick and painlessly as possible and they always make sure it’s something you can afford before going any further Reviewed on: 22nd July 2022

Fantastic company

Reliable, friendly, and easy to work with. Reviewed on: 22nd July 2022

Brilliant

Great customer service things are done quick and they work really well with you to get the best deal very impressed Reviewed on: 22nd July 2022

Just easy ..

I like things done simply..a bit of paperwork and after the necessary check that was it ..Simply done and completed very quickly..5 stars for me ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 22nd July 2022

Fantastic Customer Service

Great customer service from all members of staff I have ever dealt with. Been a customer for 5 years and never had an issue, everyone always very helpful and understanding, I will continue to use First Response in the future, all the best for the awards ceremony. Darren Reviewed on: 22nd July 2022

Smooth process & Friendly staff

Throughout the whole process of my finance from start to finish, I received amazing service. Great people ! Reviewed on: 22nd July 2022

Amazing

Great customer service, was very friendly when dealing with me & they helped me find the car I want! Reviewed on: 22nd July 2022

Alternative products

Car Finance
from Black Horse 2.88 from 33 reviews
Car Finance
from Amigo Loans 4.81 from 93 reviews
Car Finance
from Car Finance Today 4.48 from 12 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub