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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.87 (7989 reviews)

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4.87

Based on 7,989 reviews, last reviewed 16th Jul 2026

33933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

great service

very clear and precise just what you want Reviewed on: 22nd July 2022

This is how you do customer service!

Bought car June 2021. These folks have been unbelievable supporting me with a couple of issues regards to my account and also one with the car. Please please please don't change! Dan H Reviewed on: 22nd July 2022

I'm exiting costumer and very satisfied

Very fast and very kind every assistant and they are helpful. Reviewed on: 22nd July 2022

Great service

Smooth and quick service provided by the staff. People whom I spoke to were kind and helpful and supported me in getting my first car. I would definitely recommend! Reviewed on: 22nd July 2022

Easy and plain sailing

Really helpful which made life a lot easier as I have never had a car on finance before so it was a big step for me and was unsure whether I was making the right choice and they reassured me it wasn't all that stressful and it hasn't been there and amazing company that love to help there customers Reviewed on: 22nd July 2022

Perfect company to deal with

Sorted my arrangement out with minimal fuss Reviewed on: 22nd July 2022

Excellent service

Very friendly polite and attentive excellent from start to finish Reviewed on: 22nd July 2022

They're name says it all, First Response

First Response Finance made getting my car finance so easy, I picked the car I wanted and they did the rest. I just have to go to the dealership and pick my car, that was so so easy. Plus I got a better APR offer from them than most of the car finance companies around. Reviewed on: 22nd July 2022

I would recommend

Haven’t had any problems with this company Reviewed on: 22nd July 2022

OUTSTANDING

I'm now on my 7th agreement with first response and never once have I been disappointed with them,from the initial phone call to signing the paperwork it's a faultless process,always curtius and polite and will never try the hard sell or make you feel any less important if your credit history isn't as good as it could be,it's great to deal with a company that treats you like a human rather than just another account number,all the best you all deserve this award Reviewed on: 22nd July 2022

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