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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (6930 reviews)

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4.95

Based on 6,930 reviews, last reviewed 20th Feb 2026

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are really polite, welcoming helpful The staff are really polite, welcoming helpful Reviewed on: 20th February 2026

Latest lowest rating:

1

Would not even give this place 1 star . Would not even give this place 1 star . Got a car on finance from tollbar motors from first response finance and had problems from day 1 with the car ... Read more Reviewed on: 5th February 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (6930)

Review of the First Response Finance, Car finance:

Easy to contact, very fast responces and excellent s...

Easy to contact, very fast responces and excellent service Reviewed on: 29th April 2025

Reply from First Response Finance We’re happy that we could help you! Response date: 29th April 2025

10/10 experience from start to finish.

10/10 experience from start to finish. Staff are very helpful and polite. Highly recommend Reviewed on: 12th June 2025

Reply from First Response Finance Thank you L for the five-star review! Response date: 17th June 2025

they were very helpful and talk me what was happen a...

they were very helpful and talk me what was happen at all time Reviewed on: 12th June 2025

Reply from First Response Finance We’re happy that we could help you Rodney! Response date: 17th June 2025

Brilliant

I’ve had 4 motorcycles through first response and each time has been a breath of fresh air to deal with Reviewed on: 12th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours Andrew! We hope you're happy with your new bike. Response date: 17th June 2025

i found them to be open and honest at all stages.

i found them to be open and honest at all stages. all financial explanations were clear and helpful. Reviewed on: 12th June 2025

Reply from First Response Finance That's great to hear, thank you John! Response date: 17th June 2025

I’ve been with them for years currently on my 4th ve...

I’ve been with them for years currently on my 4th vehicle and every contact has been superb Reviewed on: 12th June 2025

Reply from First Response Finance It's great to see that you're a returning customer of ours William! We hope you're happy with your new vehicle. Response date: 17th June 2025

Used them a few times and will keep using them

Used them a few times and will keep using them Reviewed on: 12th June 2025

Reply from First Response Finance That's great to hear, thank you Craig! Response date: 17th June 2025

Better deals for your needs

Got me the best deal over time for what I could easily afford Reviewed on: 12th June 2025

Reply from First Response Finance Thank you! Response date: 12th June 2025

The best providers for anyone struggling to get credit

I have some black marks on my credit history but first response have been able to provide credit quickly and simply when other credit providers have been far less helpful. Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 12th June 2025

Fab customer service

Since I have been with the company they have been fantastic, I had to call up to change my bank details and the lady on the phone was so helpful and friendly and got it sorted straight away. Always a top service from them Reviewed on: 12th June 2025

Reply from First Response Finance Thank you, we’re happy that we could help you! Response date: 12th June 2025

Quick and easy and friendly service made my applicat...

Quick and easy and friendly service made my application stress free Reviewed on: 12th June 2025

Reply from First Response Finance That's great to hear, thank you Saeed! Response date: 17th June 2025

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