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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Very easy and straightforward service

Always had good service, and excellent advice when required. Kept up to date and explained the processes to go through. Reviewed on: 22nd July 2022

Great company

Used this company several times now. Always had great customer service, always let me know of any changes or anything I needed to be aware of in plenty of time. Would recommend highly and have done so to many friends and family. Reviewed on: 22nd July 2022

First response

Absolutely first class service in organising my car finance. Will definitely use them again Reviewed on: 22nd July 2022

Careing people

I've used this company because they lesiten and work with You Reviewed on: 22nd July 2022

A finance company with heart!

A great finance company that truly are there for their customers. They were great at communicating, fast and very reliable Reviewed on: 22nd July 2022

Brilliant customer service

Anytime I have needed any help regarding my loan agreement the staff on the phone have always been very gracious and helpful. Would recommend to everyone and will almost certainly use again in the future. Reviewed on: 22nd July 2022

Car finance

I have been with them for many years and I will go on using them because they are the best Reviewed on: 22nd July 2022

Quick efficient helpful

Second time of using and very easy to apply all online but happy to help on telephone. Prompt decision clear costs and Easy to use portal. Reviewed on: 22nd July 2022

Excellent

Always helpful and there to help when needed staff always happy to help Reviewed on: 22nd July 2022

Great, helpful company.

Smooth and simple process from start to finish with application. Great customer service, always happy to help. Would highly recommend Reviewed on: 22nd July 2022

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