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First Response Finance: Car finance reviews

View other First Response Finance products
4.87
Based on 7,989 reviews, last reviewed 16th Jul 2026
33933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company , very fast and extremely helpful. Excellent company , very fast and extremely helpful. Reviewed on: 15th July 2026
Paul W's avatar
Paul W

Latest lowest rating:

1

Rude and aggressive "I am forced to leave this review due to a severe mis-selling issue I explicitly informed the dealership that I required a ULEZ-compliant vehicle. Ins... Read more Reviewed on: 16th July 2026
Lori Buck's avatar
Lori Buck
Read all reviews See your review

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7989)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Steven P's avatar
Steven P
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Excellent service

5
Great customer service and helped me out a lot when the motorbike I purchased wasn’t what was expected they help by chasing up the dealer to sort repair and in the end a refund great dumping highly recommended. Reviewed on: 22nd July 2022
kieran collier's avatar
kieran collier

First class service

5
The last two cars I have bought I used first response amazing customer service which made the experience so much easier and everything went smooth will be changing cars again within the next 6 months and will definitely be using them again keep it up guys Reviewed on: 22nd July 2022
Fiona Ronald's avatar
Fiona Ronald

Great

5
Great affordable and helpful no problems Reviewed on: 22nd July 2022
Kirstie's avatar
Kirstie

Amazing

5
Very helpful team very polite and made my experience amazing and easy Reviewed on: 22nd July 2022
Wap Wapp's avatar
Wap Wapp

Superb Service

5
From start to finish the service was amazing the lady who I spoke to from First Response was very helpful and explained everything to me in detail cannot fault the whole process 10/10 Reviewed on: 22nd July 2022
Carol Boyle's avatar
Carol Boyle

Amazing finance company

5
What a company wouldn't go anywhere else for car finance they are very helpful and worked with me to get monthly payments I could afford. What more can I say about first response absolutely first class company Reviewed on: 22nd July 2022
Bernie Smith's avatar
Bernie Smith

Wonderful

5
Absolutely wonderful experience could not have asked for any more Thanks Reviewed on: 22nd July 2022
Nazarius's avatar
Nazarius

Quick and friendly!

5
We were declined for finance (we don’t have a great credit score but by all means definitely not the worst) and as a last resort turned to First Response Finance. The application was very straight forward with verifications efficiently checked and approved - it was very helpful to use the bank approval access to confirm all earnings also. We noticed a small error in our pre-contract agreement (our error, not theirs) and requested a call back. They called at the specified time, very very friendly and didn’t make us feel silly for our mistake and had our problem sorted within a matter of minutes. Once we found our perfect car, we added the details of dealership, registration etc to our account and we had barely even left the forecourt and First Response had already sent documents over and got the ball rolling. Such a smooth process from start to finish and I will tell everyone I know about them, we will definitely use them for any vehicle purchases in the future. Reviewed on: 22nd July 2022
Jade's avatar
Jade

Excellent service

5
Used these now for over just a year been absolutely fantastic Reviewed on: 22nd July 2022
Ben's avatar
Ben

outstanding

5
been there for me right from the start nearly four years ago allways helpfull and willing to go the extra mile to help you Reviewed on: 22nd July 2022
les windsor's avatar
les windsor

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