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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Perfect for me

They really came to our rescue when we needed a bigger car to fit our growing family. The support and communication has been fab Reviewed on: 22nd July 2022

Brilliant service hassel free

Applied no problems got accepted quick sharp and money was ready as soon as I was will definitely use again Reviewed on: 22nd July 2022

First Response Finance - The Easy Option

I first came across First Response Finance when I was looking for a car online. Due to personal circumstances my credt rating wasn't great. First Response took all of that into consideration when offering me both finance and in helping me find a suitable vehicle through their recommended dealers. They also offer various repayment periods and I've found them to be very flexible in order to suit my budget I had tried a couple of other online lenders but although I was offered finance I found their business methods to be nothing short of harrassing, with constant phone calls and emails. None of that with First Response. They keep you up to date with your application and it's easy to keep track of how much is owed with your online account. They also offer the option of making extra payments to bring your balance down. If your payment date falls on a holiday they contact you to make sure that theres no issues regarding payment dates. This is my second time using First Response and I'm very happy with my decision to use this company. Reviewed on: 22nd July 2022

Friendly clear and reassuring team

Had vehicle finance with these found to be clear tranparent and friendly making journey a easy and happy one would recommend to others Reviewed on: 22nd July 2022

Fast and easy

A very straight forward provider who gave me finance when my options were limited. Reviewed on: 22nd July 2022

Great company couldn't have got my car without them

Fantastic company really friendly staff, they were so helpful in dealing with me. I would definitely recommend them. Reviewed on: 22nd July 2022

friendly, quick, professional and just there!

So easy to work with the people are all friendly, professional and explain everything to you so you fully understand what to do and happens next - i just trust them and think they are great to be a customer of them Reviewed on: 22nd July 2022

Amazing customer service

Ive used first response for a few years now and The Team always go the extra mile to help out absolutely cannot fault them Reviewed on: 22nd July 2022

Great firm

This company helped me when I was in a very difficult position trying to find it replacement car for one that broke down permanently. I would highly recommend their customer service even in difficult personal circumstances. They were very professional thorough and compassionate and very knowledgeable. Reviewed on: 22nd July 2022

Quality "No fuss" Finance.

Needed a work vehicle and came across first Responce Finance. Response was great. Finance affordable. Quality people to deal with. Overall Happy experience would recommend the all day long... Reviewed on: 22nd July 2022

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