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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great service

Overall been a good experience since I have started my insurance with these guys. Reviewed on: 22nd July 2022

First Class Response from First Response

Dealing with First Response Finance has to be the easiest most straightforward experience I have ever had when looking at financial matters. I had an offer approved in principle almost immediately with a link to their website to submit my driving license details. All affordability checks were carried out electronically without the hassle of sending in reams of paperwork. I viewed my car on the Sunday and payment arrived at the dealership the very next day. The whole experience was so simple and quick, I cannot understand why other companies make it so painful, First Response = First Class!!! Reviewed on: 22nd July 2022

So good

Im so happy with company …. Amazing Reviewed on: 22nd July 2022

Helpful

Helpful, understanding and friendly people, great option for those who struggle with credit. Reviewed on: 22nd July 2022

FRF

Amazing, great service. Quality customer service Reviewed on: 22nd July 2022

Excellent providers

I have found this finance company to be very reliable, my prossess was fast and communication was quickly responded too Reviewed on: 22nd July 2022

Best Car Finance

Helped me out so many times, sign up process is simple, website easy to use Reviewed on: 22nd July 2022

first class company

I have used this company three times and found them to be very helpful in everything to do with car finance. As long as I am able to drive and in of need finance then this is the company that I will turn to. Well done and keep up the good work Reviewed on: 22nd July 2022

A great find

This company believed in me when others wouldn't give me the light of day. Very fast and excellent customer service. So glad I found them. Reviewed on: 22nd July 2022

they listened

when everyone else said no the team from first response listened and said yes they 110 percent deserve this award Reviewed on: 22nd July 2022

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