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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Vehicle Finance

First Response were so easy to deal with. They go the extra mile to sign you up at a fair interest rate, I was refused finance by several companies but not First Response. Tell them truthfully your position they do all they can to get you on the road with the vehicle you have chosen I would definitely recommend them to anyone. Reviewed on: 22nd July 2022

Helpful

Got things in place swiftly and good communication since Reviewed on: 22nd July 2022

Very professional and on the Ball

Bought a motorcycle from a well known dealer and because I used First Response on numerous occasions I set up the finance through them instead of the dealership finance. Got everything in place and received my motorcycle the next week. When I got the bike it had a fault and had to return to the dealer. I phoned First Response and told them the situation who were right on the case helping me resolve the issues with the dealership. Unfortunately I had to get a refund and cancel the agreement which First Response helped me with, phoned me when they said they would and where courteous and professional at every step. Very happy with their service. Stuart Cook. Reviewed on: 22nd July 2022

Great company

Very fast and very polite and professional service with first response Reviewed on: 22nd July 2022

Best company

Fantastic company couldn’t get help with anyone eles as I got really bad credit but these guys helped me get my dream car an even when I couldn’t afford my payment one month did everything they could to help me pay it thanks again guys recommending to anyone an everyone to go these guys brilliant job they do Reviewed on: 22nd July 2022

Amazing

People are always nice and polite x Reviewed on: 22nd July 2022

Quick and easy

First response got me sorted in minutes. No hastle, and no problems. Reviewed on: 22nd July 2022

Very helpful

Very helpful and they go out of there way to get your finance Reviewed on: 22nd July 2022

Best company ever

I bought 3 cars with them and absolutly no issues. Simply the best Reviewed on: 22nd July 2022

Excellent communication

They have great communication when cooperating with them and provide a good service, they get things done quickly too. Reviewed on: 22nd July 2022

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