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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great service

Had 2 vehicle loans with them, willing to match other loans within reason. Staff are friendly and helpful. Reviewed on: 22nd July 2022

Car finance

I would highly recommend first response as they are polite and helpful Reviewed on: 22nd July 2022

Excellent

Excellent experience talked me through the whole process from start to finish and explained anything I had questions on Reviewed on: 22nd July 2022

Simplicity

Absolutely fantastic experience dealing with this finance company love the fight it's done the person to person basis rather than a computer making decision so nice to actually have some human being interaction again the way it should be done highly recommended will definitely use again in the future Reviewed on: 22nd July 2022

Customer service is perfect

Great support and satisfaction. Reviewed on: 22nd July 2022

Easy, hassle-free

First Response Finance was a very easy to use, organised company. Nothing was altered during my contract and all payments were taken on time and for the correct amount. Reviewed on: 22nd July 2022

Finance for new residents

I was less than 2 years in UK and they accepted my car finance request. Reviewed on: 22nd July 2022

Excellent service

Excellent service would use first response finance again very quick sorting out finance for me Reviewed on: 22nd July 2022

happy

i would like to recommend first response finance the help me out they have got friendly staff and happy with the service Reviewed on: 22nd July 2022

Happy customer

Amazing customer service and great company to deal with Reviewed on: 22nd July 2022

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