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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent

Very good excellent customer experience Reviewed on: 22nd July 2022

Really good service

Fantastic service from start to me getting my car they were really there when I needed them thanks Reviewed on: 22nd July 2022

Quick easy and trouble free

Title says it all had no issues what so ever from filling the forms online to collecting the car, even saw a better car when we went to pick one up and one call and it was all changed to the new car we wanted Reviewed on: 22nd July 2022

Really good... You have any problems ther ther tohelpand give the best advice

Really good ther to help with any problems you may have and always come up with a solution for both parties if you need to .Only a phone call away and customer service is one best I've dealt with.. alot of company's not just finance should learn from this company Reviewed on: 22nd July 2022

Amazing

First response are very easy going able to solve anything you need there polite they work with you they don't judge you at all and they do everything they can to help get you what u need Reviewed on: 22nd July 2022

Best finance for me

My credit scor is low. I needed a motorcycle for work. Others didn't help but First gave me the opportunity to own my new bike. Thanks First Response Finance. Reviewed on: 22nd July 2022

Best and easiest company for car finance

Having bad credit I wasn't sure how I would finance my new car but 1st response were brilliant affordable 2 weekly payments and very friendly staff to speak with. I've now financed another car with them great service Reviewed on: 22nd July 2022

Fantastic company

Been with these for 4 years and just refinanced with them again can’t beat how quick and efficient the service is Reviewed on: 22nd July 2022

Excellent!

They are friendly i was happy with them... Reviewed on: 22nd July 2022

So easy and hassel free

Using first response is so easy the people are so friendly they have you sorted in around 5 minutes woth no hassel Reviewed on: 22nd July 2022

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