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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Great to deal with

A fantastic company to deal with and very very quick, I can't fault any of the service, would easily use again. A++ Reviewed on: 22nd July 2022

The Best ever Car Finance provider..

I can only with a word of sincere gratitude...for your outstanding service to those looking to get a vehicle... Truly First Car Finance is the best O have ever known...and I will always recommend your Services to anyone who needs a help... Thank you ever so much... Truth is that in these hard times not only individuals but also for businesses across the country... First Car Finance has been helping Dealers too by providing Finance for buyers...and should be well appreciated and applauded by all... We need each other to making life easy and better for all... Thank you First Car Finance Reviewed on: 22nd July 2022

Patient & Reassuring

I had my first finance with them and they were so accommodating to my mental health issues. When I needed to let them know I was in hospital and my other half was in charge of my finances they were really helpful. The transparent communication makes me want to come back to them next year when i need a new car. Reviewed on: 22nd July 2022

Excellent

Helped me a lot also excellent and quick service! Reviewed on: 22nd July 2022

Best finance company I've dealt with

When I applied for my car finance it was straight forward & had no issues - will definitely use them again Reviewed on: 22nd July 2022

Superb

Fantastic service, helpful, easy friendly. Highly recommended. I will use this company again. 5* Reviewed on: 22nd July 2022

Amazing customer service

After getting a finance with First response, my journey with them have been great- every time I call the customer service team they would always make sure I leave the call happy. I love their customer service team ! Reviewed on: 22nd July 2022

Excellent service, would highly recommend

From start to finish, my application was handed brilliantly Reviewed on: 22nd July 2022

Great Service

Was easy to apply, very helpful and can manage account online. Offered me a loan that was affordable for me when others wouldn't. Excellent. Reviewed on: 22nd July 2022

Satisfied

Very helpful understanding, quick response and pleasant Reviewed on: 22nd July 2022

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