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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

2 days to get into my new car

Brilliant team. 2nd car with first response. And Apr getting lower and lower everytime. Thanks again Reviewed on: 22nd July 2022

Excellent service

Very helpful. Quick response. Totally and already have recommended people. Reviewed on: 22nd July 2022

Best finance company!

Only finance company who gave me a chance. Amazing customer service always there to help and resolve issues. Great website and easy to use and pay off if you feel like paying more off than you need to. Overall absolutely amazing service and would recommend to anyone who needed finance. Reviewed on: 22nd July 2022

Absolutely first class!

I’ve used First Response now, for various vehicles over the years. They always endeavour to do whatever they can to suit my needs. Always provide a first class service. Would always use them again and highly recommend. Reviewed on: 22nd July 2022

Reliable car finance

I really enjoyed dealing with this compagny.I would highly recommand it to anyone who want to get a finance car Reviewed on: 22nd July 2022

Brilliant and understand financial obligations of a customer. Very considerate and patient in going through documentation process

I was made to feel valuable through thorough explanation in terms of documentation Reviewed on: 22nd July 2022

Great company

Never had any issues with company. Really appreciated there help Reviewed on: 22nd July 2022

Great Company

First Response were brilliant with me helped me get finance for the right car for my family it’s a pleasure to have them and to speak with them help with anything legends to deal with Reviewed on: 22nd July 2022

Best Car Finance indeed.

Easy transaction... reasonable... no going around the bushes. awesome people... awesome service. Reviewed on: 22nd July 2022

Brilliant

Really helpful and was so quick and easy to apply. I feel safe in their hands Reviewed on: 22nd July 2022

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