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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Best customer service

Customer service received was excellent, help and support needed given throughout my application. Fast response received Reviewed on: 22nd July 2022

Spot On!

Helpful,quick,thorough and altogether pleasant experience,a refreshing change for people to look at the bigger picture.. Altogether an A1 service. Reviewed on: 22nd July 2022

Can't be beaten

Always willing to listen, always more than helpful a truly great company for vehicle finance, can't be beaten. Reviewed on: 22nd July 2022

Exceptional service

When I first came to First Response I didn’t think I’d get credit, I did and the lady I spoke to was amazing and so helpful and I’m not paying over the odds either.I’ve never had any problems and I would 100% recommend First Response to anyone. No hidden cost etc etc, they tell you everything from the start. Great service, great company if you want a car on finance, make First Response your first call as it will be your last I guarantee you and you’ll have a car. Good Luck to all at First Reaponse Reviewed on: 22nd July 2022

Quick and easy to deal with

Quick, easy and no fuss. Would highly recommend. Great customer service Reviewed on: 22nd July 2022

Quick and easy

Fast easy no hastle finance for my motorcycle Reviewed on: 22nd July 2022

Simple, easy great service.

Excellent customer experience. These guys do not muck around. Keep up the good work. Reviewed on: 22nd July 2022

Fantastic finance Company

Never had any issues with this company. From the time I applied to the time I drove away in my car, the process was very quick and smooth with no problems whatsoever Overall, this company is top quality and highly recommended Reviewed on: 22nd July 2022

Great service

I’ve used first response for a number of cars for myself and one for my son ,I did use another company once but went back to them can’t fault them at all Reviewed on: 22nd July 2022

Highly recommended

I have had great pleasure of using this company, I would recommend it to anyone who needs finance. Reviewed on: 22nd July 2022

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