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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

No problems

Easy to sort out, just a few phone calls everything arranged quickly Reviewed on: 22nd July 2022

Never let me down

I thought I was a goner when it came to trying to get finance on anything, the staff we so friendly and didn’t make anything seem scary at all Reviewed on: 22nd July 2022

First class service

Here is one very happy customer. Your usual excellent service was repeated yet again on my car purchase. Thank you First Response. You are all the best. Reviewed on: 22nd July 2022

Excellent service

Excellent service and competitive rates Reviewed on: 22nd July 2022

No fuss

Easily applied for no fuss lovely helpful staff Reviewed on: 22nd July 2022

Top notch.

Very good friendly company with very good communication. Always happy to help and very friendly at all times. Simple and easy to use systems. Reviewed on: 22nd July 2022

Great company

Great company had car finance with them for years always helpful would not go anywhere else Reviewed on: 22nd July 2022

The best around

I couldn’t be more happy with these actually talk to a human not a computer and always go beyond to help their customers Thank you for everything Reviewed on: 22nd July 2022

Excellent company

Dealt with first response for vehicle finance and from start to finish it was flawless. The communication with first response was excellent with someone at the other end of the phone to help with any queries. Would definitely recommend first response Reviewed on: 22nd July 2022

Great service

The man I dealt with was lovely and it was all straight forward Reviewed on: 22nd July 2022

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