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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,816 reviews, last reviewed 2nd Jul 2026

42650% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

The best motor finance so far and good customer service skills

They are very good and the customer service is vey excellent, i have try many lenders due to my low credit couldn’t work out, until I finally get to fist response. Reviewed on: 22nd July 2022

Excellent

Best ever because you offer my first credit car finance in the uk. Am most grateful Reviewed on: 22nd July 2022

Service

Absolutely Reviewed on: 22nd July 2022

Given a chance

First response finance gave me the chance to own my own vehicle while on an IVA, other lenders wouldn't give..thankyou.. Real finance for real people.. Reviewed on: 22nd July 2022

Friendly Efficient Helpf

Had yo phone to inform car had been written off. They were ever so helpful and understanding, advising what to do. Organised a new loan quickly. Reviewed on: 22nd July 2022

Brilliant service.

They were great from start to finish. Returned every call and helped where they can. Would highly recommend Reviewed on: 22nd July 2022

All income accepted

I had a poor credit history but first response looked beyond that and delivered a 1st class service Reviewed on: 22nd July 2022

Amazing! Provided me with a amazing support and credit!

Thanks to first response finance I was able to purchase a car, I am also on bennefits and was accepted! Awesome customer support! Would absolutely recommend first response! Jon Reviewed on: 22nd July 2022

Straightforward Process

No hassle. Straightforward application process. Quick decisions Reviewed on: 22nd July 2022

Best of the rest

I have had two finances with them and I can’t be happier as they are really supportive and easy to deal with. Highly professional and go above and beyond Reviewed on: 22nd July 2022

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