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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Finance

This is a great company. If you have bad credit they will do what they can to be of service for you they would get my recommendation any day of the week. Reviewed on: 22nd July 2022

Very happy

Easy straight forward finance no hassle Reviewed on: 22nd July 2022

Very helpful

I’ve used first Responce a few times now buying my new car as I run my own business I have to change my cars regularly They always explain everything very well as as I’ve become a long term customer I’ve got better interest rates Highly recommend this company Reviewed on: 22nd July 2022

Best

First response finance have been very reasonable with me when I faced financial difficulties, putting payment plans in place etc. Reviewed on: 22nd July 2022

Excellent service!

Great from start to finish applied on the Monday morning drove my new car away mid day on Tuesday! Would recommend these guys to anyone! Top service and very friendly customer support. Thank you again! Reviewed on: 22nd July 2022

Fantastic service

Very helpful in getting us our car very easy to talk to and the staff are very friendly and helpful nothing was too much trouble Reviewed on: 22nd July 2022

Very helpful and easy process.

Great customer service and easy process from start to finish. Reviewed on: 22nd July 2022

Brilliant all round

Top company did everything they said made it so easy Reviewed on: 22nd July 2022

Great

Great customer support, answered all my questions before signing the agreement, and were very quick to give a response. Reviewed on: 22nd July 2022

Good team

Great with customers and help is brilliant Reviewed on: 22nd July 2022

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