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First Response Finance: Car finance reviews

4.88
Based on 7,816 reviews, last reviewed 2nd Jul 2026
42650% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They are committed to the needs of their valued cust... They are committed to the needs of their valued customers Reviewed on: 2nd July 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Helpful, friendly and easy

5
Josh was so helpful and friendly when looking at car finance and managed to get a good deal for me on my finance. Super quick aswell Reviewed on: 22nd July 2022

A very good company

5
What can I say the company gave me a 2nd chance they was no problem they treated me very open no hidden charges. Explained everything no goblegook a very good company to deal with they didn't try to push any other car at more money on me. I would and have recommended them to my family and friends. When looking for anther car I would always go to them 1st. Reviewed on: 22nd July 2022

Best car finance company

5
I’ve never had a great credit history but first response gave me a chance to buy a car. I’m registered disabled and the car has given me a bit off freedom. Can’t be more grateful great company great service thank you first response Reviewed on: 22nd July 2022

Fantastic company

5
Fantastic company. Quick and easy to deal with Reviewed on: 22nd July 2022

Always helpful and great communication

5
First response has always been really helpful especially when I first set up my car finance. They’re also great with communication, if a payment is going to come out early (because of where the date falls ie on a weekend) they’ll text you and if there’s any problem meeting that payment you can ring to arrange it coming out on a different day. Reviewed on: 22nd July 2022

Fantastic customer service

5
Great experience all the time and always happy to help Reviewed on: 22nd July 2022

Easy to apply

5
Easy to apply and very friendly staff, but also professional would highly recommend Reviewed on: 22nd July 2022

First Rate Company

5
I do not have the greatest of credit ratings but dealing with First Response Finance Ltd has been the easiest thing to do. Every communication was answered immediately with a clear and easy-to-understand explanation. Excellent cannot fault Reviewed on: 22nd July 2022

Fabulous

5
Very easy to get help. I would highly recommend this finance. Reviewed on: 22nd July 2022

Great and easy company very helpful

5
We chose first response and had no problems at all fab company to be with and always willing to help when needed thanks again to the team yous are smashing it Reviewed on: 22nd July 2022