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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7982 reviews)

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4.88

Based on 7,982 reviews, last reviewed 13th Jul 2026

50700% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Had 6 cars over 25 years with first response. Had 6 cars over 25 years with first response. Great company staff spot on .always helpful Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7982)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Overall very good company

Very helpful, got my car I wanted. Overall very good company, also staff very helpful and friendly. Reviewed on: 22nd July 2022

Excellent service

Excellent service always willing to go beyond themselves to help Reviewed on: 22nd July 2022

First time

This was my first time ever using a finance company and they made my experience an enjoyable and pain free one. Would definitely recommend to friends/family Reviewed on: 22nd July 2022

Highly recommended, repeat customer

I was in a car accident 6 months into my first agreement, first response couldn’t be any more helpful throughout the experience and managed to secure another agreement with them within a very short space of time. Reviewed on: 22nd July 2022

Great service

Was only company that helped me finance my car and used them again to finance my 2nd car Reviewed on: 22nd July 2022

Excellent company friendly

Excellent company to work with friendly and helpful Reviewed on: 22nd July 2022

Never had an issue...

Lovely company, helped me twice now. No bothersome calls from the company. Just your annual statements. They are there to answer your calls if you need help. I look forward to finishing off paying for my current car and am going to go for a camper next!! Roll on 3 years .... Reviewed on: 22nd July 2022

Extremely efficient

Very easy to deal with no hidden faff straight to the point and quick service. Reviewed on: 22nd July 2022

The Best among the Rest

I have been a customer to First Response 7 years in the role yesterday and have not missed a single payment… the are reliable and customer service satisfied…. I will recommend them to even my great grand children… Reviewed on: 22nd July 2022

Great finance company

I have bought car with this company. Very happy no any problems if you need help you can always call to friendly customer service and whey will help. :) Reviewed on: 22nd July 2022

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