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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7981 reviews)

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4.88

Based on 7,979 reviews, last reviewed 13th Jul 2026

50550% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The experience was fast and easy The experience was fast and easy Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7981)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Best company ever.

The team at FRF are friendly,helpfull,and nothing is too much trouble for them. If you have any problems they are always willing to help. Reviewed on: 22nd July 2022

First Class Service

Very friendly, helpful staff, always go above and beyond to make experience enjoyable Reviewed on: 22nd July 2022

Great company

Got my first car with first response finance! They have been so helpful when I had issues with the garage that I was dealing with! Highly reccomend. Reviewed on: 22nd July 2022

Easy to deal with hassle free

Made buying my motorcycle really easy, everything was done online, see less experience Reviewed on: 22nd July 2022

Brilliant company

Always help me out with car finance We have use them a lot . Very helpful Quick at getting finance sorted . Always at the end of the phone . Brilliant. Reviewed on: 22nd July 2022

Excellent

Absolutely brilliant service would recommend it Reviewed on: 22nd July 2022

Fantastic helped me when no 1 else could

Great company with great staff very helpful Reviewed on: 22nd July 2022

Very reliable

This company offers flexibility in payments. They are very reliable, gives advice and options. They also have one of the lowest interest rates in the market. I am so happy I chose First Response Finance. Reviewed on: 22nd July 2022

Amazing company!

I have had 2 cars and just about to end my motorbike finance with these guys. Their customer service is the best about, they are fair, understanding and go out of their way to help you. I struggled with my payments when I lost my job and they reduced my payments to help me with my financial state and it didn't affect my credit. The company is hassle free, quick and easy and I've passed the company on to a few friends before as they don't have good credit history and all been accepted! It gives everyone a chance to get the car they have always wanted. Highly recommended! Reviewed on: 22nd July 2022

Best place for finance!

Wanted to get car on finance and got no where with other places then first response helped me along getting me the best they could and got me my finance for my car. They are nice and friendly on the phone and help you in any way they can. I will definitely use first response for another finance and recommend to anyone looking for one. Reviewed on: 22nd July 2022

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