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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7816 reviews)

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4.88

Based on 7,815 reviews, last reviewed 2nd Jul 2026

42600% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7816)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Straight forward process. Pleasant experience to borrow finance

No issues at all.simple straight forward application with smooth professional guidance for successful outcome Reviewed on: 22nd July 2022

Best for Finance

I've been with this company for a few years now, they have always be polite, friendly and always willing to help, these guys are the best. Dawn Reviewed on: 22nd July 2022

Great service

Great service and very helpful would recommend to anyone Reviewed on: 22nd July 2022

Helpfull

Needed to work to a budget they tried everything to keep the costs down very helpfull Reviewed on: 22nd July 2022

Would not go anywhere else

I have used first response for my last three car purchases and every time it has been a smooth, fast and friendly process. Reviewed on: 22nd July 2022

Helpful and understanding

Fantastic customer service Listen help and give correct advice Reviewed on: 22nd July 2022

Excellent service

Professional service from start to finish. Extremely quick response and finance was approved and with my car dealer within hours. Cant recommended them enough. Reviewed on: 22nd July 2022

Excellent

I’ve been with First Response for coming up to 4 years, I have been able to change my car over with them hassle free and have even recommended them to my partner who uses them for his car finance also. Reviewed on: 22nd July 2022

Quick easy and reliable

No hassles setting up car financing, easy direct debits and easy website to use if you want to extras. Reviewed on: 22nd July 2022

Very happy with the service.

I was unable to get car finance due to previous mistakes as a young adult. First response took all my history in to consideration and chose to help me, I can't thank them enough. The process was easy, the customer service was very good and the forms were easy to fill out. A very happy customer. Reviewed on: 22nd July 2022

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