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First Response Finance: Car finance reviews

4.88
Based on 7,815 reviews, last reviewed 2nd Jul 2026
42600% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Seamless and quick experience and brilliant communic... Seamless and quick experience and brilliant communication throughout the entire process. Reviewed on: 2nd July 2026
Faith F's avatar
Faith F

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026
Philip wood's avatar
Philip wood

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

5
I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

fast efficient friendly service

5
i currently have 2 vehicles on finance with first responce finance, i can honestly say i wouldn’t trust anyone else or look any further. From start to finish such a quick professional friendly and efficient service catered to my every need. I would highly recommend them to anyone and they are certainly most deserving for this award Reviewed on: 22nd July 2022

Finance made easy

5
Our car broke down last year forcing us to find a replacement straight away. First response were very helpful and took the stress out of financing the car, without which, we couldn't have afforded a replacement for some time. Reviewed on: 22nd July 2022

Very straight forward and highly understanding of individual needs

5
Nothing much to say than just perfect Reviewed on: 22nd July 2022

Brilliant

5
All advisers were extremely helpful. Even when we had a problem which was not our fault they sorted it quickly Reviewed on: 22nd July 2022

Great service for start to finish

5
What can I frist class service everything when so smooth from the 1st phone call to the last telephone call Nothing was a problem Excellent service highly recommend frist response finance Reviewed on: 22nd July 2022

Fantastic from start to finish

5
Had struggled to get finance for a car, first response went above and beyond to help me out and happily got sorted with the finance for the car I wanted! Couldn't recommend them enough! Absolutely brilliant! Reviewed on: 22nd July 2022

Great company

5
Great company would definitely recommend Reviewed on: 22nd July 2022

EASY PROCESS

5
I FOUND FIRST RESPONSE TO BE AN EASY PROFESSIONAL ONLINE PROCESS, SO MUCH SO I RECOMMEND TO A COUPLE OF FRIENDS KEITH Reviewed on: 22nd July 2022

Friendly and supportive!

5
First Response have been nothing but professional. They have great customer service agents who go out of their way to help you. If there are any problems whether that be financially struggling or mechanical they never stop supporting you. Reviewed on: 22nd July 2022

Amazing service helped me when no one would

5
Amazing company helped me when no one else would highly recommend giving them a call if you are looking for great finance Reviewed on: 22nd July 2022