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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7815 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7815)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Fast response, no problems

Very professional staff's, helpfully, no problems , quick finance decision Reviewed on: 22nd July 2022

Hard working dedicated team

I had a brilliant experience with first response finance. Each and every step of my application was completed to a very high standard. The attention to detail and the communication was second to none. I am so happy with my finance. I would confidently recommend everyone and will continue on my next car with this company. Reviewed on: 22nd July 2022

Simple no hassle.

The chap I spoke to who arranged my loan was wonderful. We even spoke about a mountaineer hero of mine that he knew of. The direct debit comes out when expected too. Reviewed on: 22nd July 2022

Good knowledgeable staff

Bought my new van the advisor was brilliant and had all digital paper work sorted in no time , really pleased. Reviewed on: 22nd July 2022

Quick, easy and friendly

First response finance are amazing. Even having problems with finance companies in the past and not having the best credit score, all I had to do was fill in a form and I got a phone call back the same day. After a few questions about my credit history and some fantastic customer service from them, I was all set. They even let me adjust the amount I was asking for hassle free. The best thing about them is they have a call back system online, where you request a call back it it allows you to pick a time best for you and they always called on time. Reviewed on: 22nd July 2022

Supportive and best value

Fist finance have been extremely supportive and helpful, especially with finding me the best rates and offers for the vehicle of my choice. It is certainly someone that I will be using again in the future. Reviewed on: 22nd July 2022

Motorbike Finance

Very quick and painlessly as possible and they always make sure it’s something you can afford before going any further Reviewed on: 22nd July 2022

Fantastic company

Reliable, friendly, and easy to work with. Reviewed on: 22nd July 2022

Brilliant

Great customer service things are done quick and they work really well with you to get the best deal very impressed Reviewed on: 22nd July 2022

Just easy ..

I like things done simply..a bit of paperwork and after the necessary check that was it ..Simply done and completed very quickly..5 stars for me ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 22nd July 2022

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