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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7979 reviews)

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4.88

Based on 7,979 reviews, last reviewed 13th Jul 2026

50550% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The experience was fast and easy The experience was fast and easy Reviewed on: 13th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7979)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Bike finance

Couldn't get credit to buy my new motorcycle at a competitive rate ,first response finance contacted me offered me a great rate and an explained everything in full (even if I wanted to pay a little extra a month if I wanted to) and where very polite Reviewed on: 22nd July 2022

Amazing Car Finance co

From the first call to getting my car. All departments were brilliant. I would recommend them Reviewed on: 22nd July 2022

Great finance

Very easy helpful and friendly service Reviewed on: 22nd July 2022

Best

Very understanding and friendly nature of this finance I really recommend them Reviewed on: 22nd July 2022

Amazing and quick service

I have used first response finance on two occasions as my first vehicle with them was written off in a rear end collision the team were very helpful in sorting me new finance for my replacement vehicle and the payment was made to the dealership second after I hit the confirm button. Very easy to speak to as well as use the online portal which is everything you need to know about applying for vehicle finance and checking and sorting any current vehicle finance. Highly recommend First Response Finance!! Reviewed on: 22nd July 2022

Great Service

Very easy process and wonderful service Reviewed on: 22nd July 2022

First Response, first in quality and first in excellence....First class treatment and service is how I'd sum up my interaction and treatment from First Response!!!!

I had a five star treatment and indeed first class service when I purchased my first car in the UK....First in service and first in excellence is how I'd describe first Response....what a beffiting name for a First world class treatment from a really responsive and customer driven team of players.....First Response to the world Reviewed on: 22nd July 2022

Top company

Flawless from start to finish, very knowledgeable staff who will go the extra mile. Highly recommend Reviewed on: 22nd July 2022

Excellent service and very quick

Funded my car with them also funded motorbike with them all sorted very quickly and professionally Reviewed on: 22nd July 2022

Amazing company,

Fantastic company, their focus is very much the customer experience! I had a bad experience with a car dealership and straight away first response were their by my side to support me. Would definitely recommend, and I myself will use again. Thank you first response and well done. Reviewed on: 22nd July 2022

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