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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Bespoke

I shopped around alot for car finance as I was trying to get a unique car. First Response was the only company to consider the application. The process was handled very professionally with excellent clarity provided throughout. Highly recommend Reviewed on: 13th August 2021

Great service

Very helpful people,great and fast service i'm very happy Reviewed on: 13th August 2021

Amazing service can not fault

Amazing from start to finish brilliant Reviewed on: 13th August 2021

Good

Quick and easy to apply. No hassle and overall good service. Reviewed on: 13th August 2021

Great company, amazing staff with no judgement

After being put in an IVA I thought my life for the next 5/6 years was going to be terrible. I knew my car was due for Renewal and knowing my credit was in bits I had no hope. I was recommended to use this company and I’m so glad I did. The support and lack of judgement from the lady made me feel so comfortable and I’ve had no problems with them at all. The process was so easy and I will use them every time Reviewed on: 13th August 2021

Really easy and helpful

I didn’t have very good credit and still managed to finance an affordable car through first response Reviewed on: 13th August 2021

Quick, polite and the best.

From the first day with them I have had no problems, they are very customer focused and are extremely helpful when needed. Reviewed on: 13th August 2021

Great seevice

Great customer service and great customer interaction, very good online set up Reviewed on: 13th August 2021

Amazing

They helped me get a nice car for me and my sons and in a way that I was comfortable with there so nice I would very highly recommend:) Reviewed on: 13th August 2021

Good gravity, fast service

Dealing with them as a company was easy and everything was dealt with quickly. Reviewed on: 13th August 2021

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