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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Helpful, upfront & easy

Awesome finance company, the app is brilliant, borrowed twice now from First Response Finance, staff have always been helpful and friendly, other companies should follow their example. Reviewed on: 22nd July 2022

Extremely quick and very reliable

I have very poor credit history and struggled to get a car after mine was no longer in use , they helped me go through what would be best and that I could financially afford without getting into debt or struggle to make payments and within 3 days I was driving away in my new car. Also only accept reparable garages. Reviewed on: 22nd July 2022

very helpful and friendly answered any questions we had

I would recommend as very helpful and friendly Reviewed on: 22nd July 2022

Superb finance company would definitely recommend

First response finance best vehicle finance company to work with will keep you updated throughout the whole process would recommend Reviewed on: 22nd July 2022

Excellent Service

My experience has been amazing, it is so easy to organise a finance, the staff are beyond amazing to deal with and are a delightful to speak too Reviewed on: 22nd July 2022

Fantastic

Great service, was able to have my finance accepted and new car purchased within 24hrs. Hassle free company. Reviewed on: 22nd July 2022

Kind, compassionate, problem solving

I’ve been with First response for nearly 5 years now. I wouldn’t choose any other company. They’re always so friendly and welcoming on the phone, they listen and they find solutions to the problems and offer really helpful advice. They’re responsible lenders and only give what they know is affordable to you. Reviewed on: 22nd July 2022

easy to use

very easy to use, quick approval, competitive rates.... Reviewed on: 22nd July 2022

Great company!

Been with first response for 4 years now and had 3 different cars. Such an easy process in getting finance and being able to upgrade your car. Reviewed on: 22nd July 2022

Fast, efficient

Fast, efficient process, easy to understand but a little expensive for low or no credit borrowers. Reviewed on: 22nd July 2022

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