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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

View other First Response Finance products

4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Very helpful knowledgeable and human

They have been marvelous with me helping me when I had a problem and always sympathetic ..very knowledgeable and and fair ....always willing to listen and help in any way they can Reviewed on: 13th August 2021

Excellent finance company

Very helpful when looking for finance, they cater your needs and they help you the best they can. Best finance company I have come across so far Reviewed on: 13th August 2021

Amazing Company

Really good company to be with. Always happy to help whatever the situation and always friendly, recommended to all my friends and family. Reviewed on: 13th August 2021

Good friendly company

Was very easy to use Information was great and staff friendly polite Reviewed on: 13th August 2021

Excellent Company

I have worked with first response finance for a while now, extremely professional and friendly customer service. I cant recommend these guys enough. Best finance company ive ever used and will continue using them for the future. Outstanding customer service. If anyone deserves an Award its these guys they've helped me out so much. I'd give a million star rating if I could. Reviewed on: 13th August 2021

Great company help you out in anyway possible

Gave me the finance and at a shorter term and cheaper monthly payment than other companies Reviewed on: 13th August 2021

A1 company

I’ve used this company for several years and find they to be polite and friendly and would continue to use them in the future Reviewed on: 13th August 2021

Excellent company highly recommended

I was really worried about getting a cat of finance as most companies done at allow you to chose how much you want to pay back and over how long but with first response it was great I could pick both at what I wanted to do and it was so quick and easy had an answer within minutes brilliantly managed Reviewed on: 13th August 2021

Great company

Helpfull , great to deal with , understanding, and willing to go that extra mile . Reviewed on: 13th August 2021

5 stars all the way

From start to finish all my finance applications have been done with no hassle. From finding my car to organising the finance was done in a matter of hours. Have used this company to purchase my last 4 cars and will continue to use them in the future Reviewed on: 13th August 2021

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