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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Seamless

It was a quick and seamless experience Reviewed on: 22nd July 2022

Excellent Service

A completely painless experience with very polite and helpful staff Reviewed on: 22nd July 2022

Helped when I needed it most

Like most the struggle of getting a new car was hard for me- I had run my previous car into the ground due to the mileage I use for work as a home care manager- First Response Finance accepted me on my income not my past credit history which was rather dire. They were quick and very good with communications. The whole process took only a matter of days before I was on the road again in my new Mokka Reviewed on: 22nd July 2022

Brilliant service

I was unsure if I’d be accepted with First Response finance. Once I was approved they explained everything to me perfectly clear. I spoke with multiple people from the company and each time I was amazed at how they dealt with my queries. I was always updated. I had an issue with the first motor company I looked at buying a car with and I let first response finance know that I was unhappy with the motor company’s dealings with me. First response finance ensured me that if I was not happy with the motor company, I could change to a different one. They dealt with the motor company on my behalf and informed them I would not be purchasing a car with them. I found an alternative motoring company and was extremely grateful for how they helped me make this happen. Reviewed on: 22nd July 2022

Very good company having been with them for about 10 years

Never had a problem could always talk to someone if needed very helpful and have recommended to friends and family Reviewed on: 22nd July 2022

Very helpful, understanding of student address circumstances

Took student address circumstances into consideration. Understanding of bursaries and other non-typical income. Flexible with term lengths. Reviewed on: 22nd July 2022

Excellent service

I'm now on my second car financed with first response, really easy application process on their app and super fast decision . Highly recommended. Reviewed on: 22nd July 2022

Efficient great car finance

Extremely quick helpful and very informative. Had great communication and fantastic service Reviewed on: 22nd July 2022

Absolutely first class Finance Company!

When dealing with "First Response" Finance Company 1 year ago, we found them to be very professional in their approach to their customers and nothing was too much trouble in dealing with us and getting us to understand everything very clearly! I thoroughly recommend "First Response" Finance Company to anyone who wish to use them. With very best regards, Mrs Shirley Griffiths. Reviewed on: 22nd July 2022

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