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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

View other First Response Finance products

4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Absaloutly brilliant

Could not get car finance anywhere because of credit score . Went through first response finance and wow a car within a week . Absaloustly brilliant and not overly expensive . If you want a great company go with these you won't be Dissapointed Reviewed on: 13th August 2021

Very friendly excellent customer service

Excellent service friendly polite staff totally put me at ease with everything Reviewed on: 13th August 2021

Fantastic company, fair customer service team!

I first started with first response finance and was made to feel very welcome. Their customer service team is unbeatable and helped me come up with a solution when I went through a difficult time, 5 stars! Reviewed on: 13th August 2021

Gave me a chance

First response finance gave me a chance when no other finance company would. Very helpful make a decision almost instantly. Would definitely recommend. Prices are reasonable I told them what I could afford each month and they made it possible for me to have my car. Can't thank them enough for believing in me and giving me the finance. Never missed a payment and managed to settle up early. Reviewed on: 13th August 2021

Excellent service

Couldn’t fault them. Kind and professional Reviewed on: 13th August 2021

Great rates.

I haven’t got the best credit rating and they were the cheapest by far. Reviewed on: 13th August 2021

Motorcycle

Excellent service quick and easy Reviewed on: 13th August 2021

I highly recommend

They made my application really smooth and helped me if I was finding anything difficult. They were also very quick to process the application. Reviewed on: 13th August 2021

Excellent company to help you

My experience has been 100% spot on and the staff are amazing to work with I would recommend them 100 % Reviewed on: 13th August 2021

Excellent couldn't do enough to help me

I'm a self employed maintenance man and I used to struggle getting credit I have used first response for many years now and they have never let me down just like to say a big thank you to the team Reviewed on: 13th August 2021

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