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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Excellent customer service

First response have been so helpful over the years. They even loaned me additional funds to fix my car when I couldn't afford to get back on the road. Would certainly recommend them to friends and family Reviewed on: 13th August 2021

Best east fast quote

I couldn’t find a nicest quote and I needed one ASAP as I needed a vehicle so I found first response finance and got accepted like a man Reviewed on: 13th August 2021

Scooter Finance

Quick and thorough and easy to complete and no pressure Reviewed on: 13th August 2021

Quick easy and efficient!

I applied for finance and they gave me a budget on the same day and I bought the car I wanted the next day.Grear communication and all polite staff. Can’t fault them , best company! Reviewed on: 13th August 2021

Excellent

Great company will use them all the time polite staff on the phone that will go out the way to help you Reviewed on: 13th August 2021

Quick and easy

The application process was easy enough, there is always someone to answer queries and a friendly staff who are ready to answer your questions. Never had a problem and will use again Reviewed on: 13th August 2021

Excellent service

Excellent service , good customer service , swift response Reviewed on: 13th August 2021

Brilliant quick service

Got car finance brilliant from start ill use them again Reviewed on: 13th August 2021

Everything I could want

What I love most about first response is how simple everything is. The payments are so easy to maintain, they don/ bombard me with marketing every month like other finance companies have and they don't make random phone calls to you. Everything is simple and I love thay Reviewed on: 13th August 2021

I Would definitely recommend them

Since ive been with first response they have helped me at times when things have been difficult and they was easy to talk to. They understood and helped me. They are a very good company to be with yes maybe a bit expensive in reality with interest but I'm not ever changing. Reviewed on: 13th August 2021

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