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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Excellent

I’ve used them twice now with no problem highly recommended Reviewed on: 22nd July 2022

Service

From the first call to arrange finance I was treated like a person. They explained the deal from the start to the finish. I was able to break my monthly payment to twice monthly. Everytime I have had to call them the staff have been amazing. I tell my friends about the company Reviewed on: 22nd July 2022

Amazing service

I took out finance for a new motorbike, they were really easy and lovely to help set this up for me as fast as possible with no fuss, unfortunately I recently had my bike written off due to an accident and obviously had to inform them of this they were so kind and informative and even called up just to check on how I was healing, they didn’t rush me for a payment and were truly a pleasure to work with, I know where I will be going to for my next finance agreement and will always send my friends and family there too Reviewed on: 22nd July 2022

Great service

Was so easy the sorting out of the finance for the vehicle I had chosen Reviewed on: 22nd July 2022

Excellent Finance Company

I wouldn't hesitate to recommend First Response Finance, from their great communication, to the ease of the application . A very helpful company to work with. Reviewed on: 22nd July 2022

Out of this world

Very professional and friendly service they go above and beyond to help get a finance deal that has very fair rates unlike a lot of the leading companies. Thank you would 100% recommend and use again in the future. Reviewed on: 22nd July 2022

Great finance company!

Brilliant finance company. Really helpful and so easy to deal with. Applied and approved so so quickly. Really nice to talk with on the phone too. I really recommend! Reviewed on: 22nd July 2022

Happy with the service!

I had really bad credit score and first response finance gave me a chance to actually get a car and made it simple! I couldn’t get accepted anywhere but here and it was stress free no hassle & Everything is going well! Reviewed on: 22nd July 2022

Absolutely superb

This company have been brilliant from start to finish and would recommend to anyone .. they are so efficient and extremely good at communicating Reviewed on: 22nd July 2022

Customer service

They are very king and helpful and they are fully understanding where they have helped me with passion and politeness. They are professional and compassion. Would recommend to anyone Reviewed on: 22nd July 2022

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