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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.94 (6934 reviews)

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4.94

Based on 6,934 reviews, last reviewed 16th Apr 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customers first I had my car with them and they were very helpful when I faced financial difficulty and accepted me even though my credit score at the time wasn’t gre... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (6934)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Great customer service

Could not do enough and always there to answer any questions Reviewed on: 13th August 2021

Brilliant

Great service, feel well looked after. Reviewed on: 13th August 2021

Outstanding service

Used them for several years. My credit wasn’t the best and they helped when nobody else would. Always extremely helpful and friendly and always go the extra mile to help. I honestly cannot thank and recommend them enough. Reviewed on: 13th August 2021

Top service

Have two car contracts. Excellent fast service. Cheap repayments and very understanding. Helped out massive through the covid crisis. Will continue to use them and recommend them for time to come. Many thanks Jack D Atkinson Reviewed on: 13th August 2021

Very helpful and assisted in us getting our new used car

I would definitely request finance from them again as they were very helpful We would not have had a new used car if it wasn’t for them assisting and giving us finance for it Reviewed on: 13th August 2021

Excelent

Very Quick and reliable service. Very recomending Reviewed on: 13th August 2021

Best finance company to go with

First response are a great company to use very understanding and always there if you need help with something Reviewed on: 13th August 2021

Fast and friendly

Sorted my finance out with care and efficiency. Reviewed on: 13th August 2021

Best finance

Excellent customer service, quick response for enquiries and great product. Comparable with other companies. Reviewed on: 13th August 2021

Peace of mind

Fantasy company with great communication and customer service. Highly recommend. Having a finance was a big step for me and it was made so much easier by first response explaining every step and informing me of exactly what i was signing up for. Reviewed on: 13th August 2021

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