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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.95 (7102 reviews)

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4.95

Based on 7,102 reviews, last reviewed 24th Apr 2026

16700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer care was excellent Very knowledgeable on th... Customer care was excellent Very knowledgeable on their products and very welcoming Reviewed on: 24th April 2026

Latest lowest rating:

1

Poor Customer Service and Zero Support Very Poor Customer Service, Zero support This companies customer service is very poor, and their customer support is non existent. They continuly try ... Read more Reviewed on: 5th March 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7102)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Car finance

Great company with very competitive prices. Easy to deal with and always available to help. Reviewed on: 13th August 2021

Helpful and friendly

After Ill health my financial situation took a huge hit and left me with credit issues. First direct were amazing in helping me fund a needed car upgrade when others wouldn’t! The staff were fantastic and made me feel human unlike other finance companies. Thank you first response you were amazing! Reviewed on: 13th August 2021

If you been turned down by the rest, come and join the best.

I purchase a car, though FIRST RESPONSE FINANCE The only finance firm who would help me out In my time of need. They help me though all the steps along the way. Offered me 3 different payments. To help my budget. A truly professional firm, with highly qualified professionals. Reviewed on: 13th August 2021

Really helpful and honest company!

I have used first response for a number of years, even moved house, changed vehicle, changed job and never a complication. You speak to a real person. Who is friendly and down to earth, they tell you the truth and they got me a better rate for my loyalty and lent me more than before. It’s nice to have a finance company reward loyalty and tell you the truth - not just what will get them the most commission! Reviewed on: 13th August 2021

First response are first class

I have had car finance from first response twice now. They are extremely helpful, polite and respectful. They listen to you and help you get the best at a price you can afford. I recommend them to everyone and my daughter uses them now as well. I can’t say enough good things about them and definitely don’t have anything bad to say. Amazing people. Reviewed on: 13th August 2021

Fantastic company !

This company is superb ! Easy and pleasant , quick and very informative. commmunication is great ! Would highly recommend without a doubt , would not want to deal with any other company only first response . First time using them and they were very accommodating, Reviewed on: 13th August 2021

Excellent service

No pressure from them to have their loan. Deal with major car companies so that was a real bonus as I wanted a car from main dealership.. as soon as car was ready payment was instant so can’t thank them enough for getting me the car I wanted Reviewed on: 13th August 2021

Would recommend, perfect

So easy to apply. Clear information about your finance. All nice Reviewed on: 13th August 2021

Superb

Very quick customer service and very helpful. Overall superb and easy to deal with. Reviewed on: 13th August 2021

Helpfull

They helped me get the motorbike I wanted Reviewed on: 13th August 2021

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