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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7970 reviews)

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4.88

Based on 7,970 reviews, last reviewed 10th Jul 2026

50100% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The whole process was quick and simple The whole process was quick and simple Reviewed on: 10th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

Brilliant company

Very fast and very stress free, never had any issues and been with them a year now. Reviewed on: 22nd July 2022

Great company

Great company to do business with.i had a fault with my car I bought from dealer.dealer wouldn't sort it.but first response sorted and paid me for fault. Reviewed on: 22nd July 2022

Brilliant company nice friendly staff

As above nice friendly company nice staff easy to sort out finance Reviewed on: 22nd July 2022

Helpful and trust worthy

I was looking for a car and no company would take me on due to my bad credit and thanks to first response for taking me on and i have passed other people on to them Reviewed on: 22nd July 2022

Excellent service very straight forward.

I was so relaxed throughout the process. With average credit it was very easy to apply and got accepted straight away. This is my forever finance company. Reviewed on: 22nd July 2022

Easy from start to finish

Polite friendly approachable reliable Reviewed on: 22nd July 2022

Professional, Efficient service

Very pleased with the service I received from the start. I was contacted very quickly after applying to determine my affordability rather than the company relying on erroneous computer algorithms and predictions. I was guided through the process seemlessly and professionally. Upon approval, the car finance was sorted out within minutes! Fantastic service. All the info I needed provided upfront, no nasty surprises, warm, polite staff! Four months on and everything is going well. I definitely recommend Reviewed on: 22nd July 2022

Very efficient and friendly

Quick, Efficient and Friendly. Always ready to help with any questions I had. Very straight forward process. Easy to understand. Reviewed on: 22nd July 2022

Brilliant

Great customer services and excellent finance service Reviewed on: 22nd July 2022

Best car finance about

This company is by far the best car finance company about, the process was very quick and was able to drive away the same day in my new car. Reviewed on: 22nd July 2022

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