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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7970 reviews)

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4.88

Based on 7,970 reviews, last reviewed 10th Jul 2026

50100% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The whole process was quick and simple The whole process was quick and simple Reviewed on: 10th July 2026

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025

Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025

A True old saying,

it is true, I TRIED THE REST THEN JOINED THE BEST Reviewed on: 22nd July 2022

Mr

Easy to take the loan ............ Reviewed on: 22nd July 2022

Amazing

Very friendly customer service. Fast and very efficient service and value for money is perfect. Reviewed on: 22nd July 2022

When no one else would..first responce did

Brilliant company! I dont have good credit at all and was desperate for a new car! No one else would finance me but first responce did and i couldnt be more greatful. Not only did i get a new car that was so badly needed my credit score is improving! Thank you so much! Reviewed on: 22nd July 2022

Great service

The application process was very straightforward. The process was quick and clear. I would recommend this company to others. Reviewed on: 22nd July 2022

Fast response, no problems

Very professional staff's, helpfully, no problems , quick finance decision Reviewed on: 22nd July 2022

Hard working dedicated team

I had a brilliant experience with first response finance. Each and every step of my application was completed to a very high standard. The attention to detail and the communication was second to none. I am so happy with my finance. I would confidently recommend everyone and will continue on my next car with this company. Reviewed on: 22nd July 2022

Simple no hassle.

The chap I spoke to who arranged my loan was wonderful. We even spoke about a mountaineer hero of mine that he knew of. The direct debit comes out when expected too. Reviewed on: 22nd July 2022

Good knowledgeable staff

Bought my new van the advisor was brilliant and had all digital paper work sorted in no time , really pleased. Reviewed on: 22nd July 2022

Quick, easy and friendly

First response finance are amazing. Even having problems with finance companies in the past and not having the best credit score, all I had to do was fill in a form and I got a phone call back the same day. After a few questions about my credit history and some fantastic customer service from them, I was all set. They even let me adjust the amount I was asking for hassle free. The best thing about them is they have a call back system online, where you request a call back it it allows you to pick a time best for you and they always called on time. Reviewed on: 22nd July 2022

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