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First Response Finance: Car finance reviews

Name: Car finance
Rating: 4.88 (7814 reviews)

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4.88

Based on 7,814 reviews, last reviewed 29th Jun 2026

85300% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Ford Purchase All of the staff that i spoke to over the phone in relation to my vehicle finance where always polite and courteous and they explained all of the mont... Read more Reviewed on: 29th June 2026

Latest lowest rating:

2

False hope Being a customer Already and looking to upgrade, said could help then declined, same monthly payments. Reviewed on: 5th June 2026

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About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

Awards

Best car finance provider 2025

Awarded to the car finance provider rated highest in customer reviews.

First Response Finance Car finance reviews (7814)

Review of the First Response Finance, Car finance:

I have used first response for years,no hassle and e...

I have used first response for years,no hassle and easy company to deal with Reviewed on: 6th June 2024

Why I Choose First Response Finance

First Response as a company and each and every person I interacted with during my process of using them for car finance were so helpful, flexible and pleasant. They were also very easy to get in touch with throughout the process, as well as being quick in response to any queries which for me was so important as I needed to get a car quickly for work. This is why I am voting for First Tesponse Finance. Reviewed on: 22nd July 2022

Very good

They are very good very helpful can't recommend them enough Reviewed on: 22nd July 2022

Fantastic service

Fast, efficient and seamless. Used for multiple vehicles and no desire to go anywhere else Reviewed on: 22nd July 2022

Best finance company we have found

Amazing finance company! Do weekly or monthly payments! Reliable and affordable Reviewed on: 22nd July 2022

Hassle free

From start to finish,zero hassle,zero drama and set up very fast,superb,so much easier than the last finance company i used Reviewed on: 22nd July 2022

Understand, helpful and efficient

When I first got a car on finance with them, I was having issues after issue with the car they informed me that I could swap my car which I ended up doing. Of for what ever reason a payment missed they'd offer any help if I needed it. When my current cars alternator went I was so worried about where I was going to find the cash to pay for the repair. After speaking to them I learned that as it was under a year and a certain repair they could offer assistance to pay for this. Not had any issues with the company and always a friendly person on the other end of the phone. Reviewed on: 22nd July 2022

Polite and professional

Easy to work with no hassle explains it all in simple terms so no big fancy works and that helps Reviewed on: 22nd July 2022

Great Company

Easiest process in terms of car finance with this company and the Customer service is always top notch - my credit wasn’t great a few years ago and they managed to get me sorted with car finance, I’ve been using First Response for 4 years and will continue to use them going forward! Reviewed on: 22nd July 2022

Excellent company to deal with

Everything went through quickly and professionally I will definitely use this company again Reviewed on: 22nd July 2022

Fast efficient and friendly

Very straight forward and easy to apply would recommend to anyone Reviewed on: 22nd July 2022

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