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First Response Finance: Car finance reviews

4.88
Based on 7,969 reviews, last reviewed 10th Jul 2026
50050% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy helpful and car was sorted very quickly hi... Very easy helpful and car was sorted very quickly highly recommended Reviewed on: 10th July 2026
Andy M's avatar
Andy M

Latest lowest rating:

1

Mad to get MP and Citizens advice involved as they d... Mad to get MP and Citizens advice involved as they do not look after their vulnerable customers Reviewed on: 10th July 2026
Lauren G's avatar
Lauren G

About this product

First Response Finance offer car finance for different vehicles including cars, motorbikes and vans.

You can check your eligibility without affecting your credit score and even if you’ve had CCJs, defaults or missed payments, as bad credit specialists, First Response Finance may still be able to help.

First Response Finance reviews help you find out what it’s really like to be a customer. If you’ve used First Response before, you can also leave a review and share your experience.

First Response Finance Car finance reviews (7970)

Review of the First Response Finance, Car finance:

Straight forward to get finance, great rates and hel...

5
Straight forward to get finance, great rates and helpful staff. Reviewed on: 2nd May 2025
Reply from First Response Finance Thank you Steven, we’re happy that we could help you! Response date: 6th May 2025
First Response Finance's avatar
First Response Finance

Great company

5
A very good company to be with very understanding and always willing to help Reviewed on: 22nd July 2022

Great service provider

5
Was quite sceptical at first, was recommended by my father in law after termination of my pcp 2 years after taking it out and having bad credit couldn't get another car on lower payment terms. They initiated the process with the dealer I've got the car from and funded everything with suitable repayments. Apr is a little high could be reduced but other than that a great place for people who needs to improve there credit score Reviewed on: 22nd July 2022

Great from start

5
Great from start to finish, easy process, all my questions were answered along the way Reviewed on: 22nd July 2022

Fantastic

5
Never came across a finance company So easy to use ! Not a single problem or we need this & that . Great service great deal with good APR Reviewed on: 22nd July 2022

Really helpful

5
The guys at first response finance were very helpful and supported me to make the right decisions Reviewed on: 22nd July 2022

Brilliant

5
Absolute great company,any issues at all dealt with swiftly and efficiently with all the information possible to help along the way. Constant communication through the initial finance. I waited at the dealer after choosing my vehicle and left with the finance in place and a deliver date of vehicle. Pleasure to do business with. Great team so Thankyou. Reviewed on: 22nd July 2022

Top company

5
Easy to contact and talk with. Have been using this company for over a year now and I am really happy Reviewed on: 22nd July 2022

Good customer service

4
Good customer service.. Timely and efficient. Reviewed on: 22nd July 2022

Highly recommended

5
Very efficient service. Great customer care. Reviewed on: 22nd July 2022

You want simple no hassle provider First Responce should be your ONLY response

5
I can't actually speak highly enough for these guys, I currently have x2 agreements with them and it couldn't be easier. I also once bought a vehicle from a dealer which sadly was unfit for purpose, the dealer was given chances to rectify but wouldn't. First response instructed me to drop ot back and walk away! The reimbursed me and told me to look for a new car!! They fought my corner for me 100% you may or may not find cheaper out there, but you WILL NOT find better. I no longer have the credit issues I used too, they helped me with that too, however I still wouldn't dream of looking for car finance anywhere else! Reviewed on: 22nd July 2022